Closed USB thread
 

Can you guys point me to the threads where USB charging and 800w is talked about. Maybe I am dumb, but I couldn't find it.

Re: Closed USB thread
 

i don't know exactly what you're looking for but put "usb 800w" in your search box. good luck soldier.

Re: Closed USB thread
 

On the last thread I created, I asked for the status on USB charging.

I have people who plug their phones into their USB ports on their laptops (any port), and the phone says it's charging, but the battery discharges. I have installed the USB charging update, but still doesn't work.

If this has been talked about before, then point me in the right direction.

If this is a duplicate thread, then point me to the thread the next time you close one, please...

Re: Closed USB thread
 

Check this thread. No one mentions USB charging but if they are using the devices while plugged to the USB port it may be the same "issue."

Re: Closed USB thread
 

Check if Sprint Navigation, or anything else that uses multiple radios, is running. USB charging does not deliver as much power as other sources and if your 800 is doing work that requires lots of power, the draw could out pace the supply.

Traveling cross country with my 800w for GPS, I learned that USB charging doesn't keep up with the drain of Sprint Navigation as my 800 slowly died. I was using one of those car aux to usb adaptors. I had to make a pit stop to Best Buy and bought the Motorola micro usb car charger. With the propper charger, I could run Sprint Navigation all day long.

Hope that helps.
Rockey

Re: Closed USB thread
 

We pulled a phone out of the box, installed the USB update, plugged it into a computer USB port. Red light did not come on, but the charging icon did. Phone started at 60%, died at the end of the day. No phone calls, nothing. I just noticed that my computer works to charge phones, but the other one doesnt. Couldn't be activesync, could it? Am I showing my ignorance?

Re: Closed USB thread
 

It's not activesync. I will sometimes use what ever computer is available to charge and I don't have this issue. I've never used a laptop to charge my phone though.

Re: Closed USB thread
 

Check to see what the power output is on your laptop for each usb port and check to see if the computer is shutting off power to them to conserve the laptop's battery life. I checked both my towers and both my laptops and highest output I could find is 500mAh. That should be enough to charge the 800w under normal use, ie making phone calls or using as a modem. I use my 800w as a modem for 4-6 hours while at work and I have never seen it discharge while plugged in.

Re: Closed USB thread
 

So, the red led is one indicator that it's charging right? Right now, I have the phone plugged into a USB port on my monitor (one test of mine), and the red LED is not on.
The charging icon on the phone is on, but the battery is discharging. The phone is sitting there idle with no open apps.

I realize that the USB port on my dell 19" might not be enough power.

I've now gone to a port on a different laptop that is currently charging a 700wx, and the same thing. Red LED off, charging icon is on, phone says charging, but battery is discharging.

The last laptop that wasn't charging a phone didn't start charging until we installed Activesync.

Re: Closed USB thread
 

Activesync shouldn't be a factor in it charging. I don't know why the led won't light up red to show its charging. I'd just take it back and demand they switch it out.