Screen Froze at palm load up help please

[kingston21]

ok so like i was putting mozilla firefox moble on my treo 800w and my phone started acting retared so i try to soft reset it and it froze about half during the loading of the palm screen so then i tried to Hard reset it and it load all the way up but never gave the message ( do you want to retore to factory use) and when the loading bar reached the end it just went to a blue screen next with 10 with dots on the top left side. So can anyway out there help me with this problem please?????? Thanks