Touchstone charger issues
 

Here is the deal I have the Touchstone charged I use at night at my bedside it works great accept 2 times now I wake up in the morning and my Pre has stopped charging. I look over and the screen is black and the Pre radio is running on roaming (I have great Sprint EVDO coverage at home) the only way to fix this and get things back to normal is a battery pull or key press reset. Is anyone else having this issue? What is causing this?

Re: Touchstone charger issues
 

I'm not having this issue, had the phone and touchstone since the middle of may, works great, I love the dim lit clock display, anyways it could be a bad battery or even something wrong with the door.

Re: Touchstone charger issues
 

I haven't had this isssue either. I would lean toward a bad batter door on this one.

Re: Touchstone charger issues
 

The only problem I have is if the touchstone is hot, it will not charge properly in the car. Just need to keep it unplugged until it is needed.

Re: Touchstone charger issues
 

no issues with either here D5

Re: Touchstone charger issues
 

I have two Touchstones, one at work, one in the boat. Both are working perfect for me.

Re: Touchstone charger issues
 

i am considering purchasing the touchstone, but i use my phone as my alarm, so a dead phone in the AM would be very bad

is the reliability of the touchstone good enough to not be concerned? showing up late to work one day is not an option

Re: Touchstone charger issues
 

touchstone has worked very well for me, I only have one at the time plan on buying a second one. accessing the built in micro usb port on the pre is not a option. I dont like opening that several times a day. I get the feeling that it will break.

just speaking of the flap that cover the charge port on the phone...

Re: Touchstone charger issues
 

I have had no issue with my touchstone either and I am also considering getting a second one.

Re: Touchstone charger issues
 

i appreciate the feedback, i think i'll give it a try, i really don't like messing with the micro usb either

Re: Touchstone charger issues
 

Works just fine, i have a 7:00AM daily alarm, havent had an issue yet.

Re: Touchstone charger issues
 

Have had my Touchstone for about 3 weeks and have had zero problems with it.

late,
Coz

Re: Touchstone charger issues
 

I have four Touchstones, all work perfectly. :)

Re: Touchstone charger issues
 

i have the same issue with my touchstone, i have had it three days, and my pre two weeks, it has all the same symptoms, goes into roaming, and stops charging, not only that but it seems to discharge the battery as well, for one reason or another, i'll go to bed with battery around 30% and i'll wake up with it at 12%, and yes it is connected properly and says that its charging, but then sometimes when i take it off the touchstone, it still says its charging, the little lightning bolt on the battery icon, i figure i'll exchange my touchstone, and see if that fixes anything, if not it might be my pre, so we'll see

Re: Touchstone charger issues
 

I work for Sprint, and the only issues i have seen that involved the TS is the battery door. Ive had to swap four or five battery doors. (for customers, mine has been working fine for almost three months)