wondering about returns
i was wondering if anyone bought a different phone and returned it towards a pre within the thirty days i've been having a lot of issues with my diamond i've gone through three in the past two weeks and now i bought a new touch pro at an awesome price but i might switch to the pre and i'm not really positive if i can do this since i got my tp over the phone and you can only get the pre in store so just seeing if anyone has tried
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Re: wondering about returns
I bought a Palm Pro On May 29th, literally a week before the PRE launched. I took the Palm Pro back to Sprint on June 6th & got a pre instead. You are entitled to a 30 day trial period & is able to swap to any other phone (ONE TIME), the PRE is no exception to the rule.
To answer your question, yes you can exchange your recently purchased phone for the PRE. Hopefully there is one available & you want to do it before your 30 day trial ends! |
Re: wondering about returns
as long as its within 30 days you can swap it out and just pay the difference.
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Re: wondering about returns
I was in the Sprint Store earlier today and they had some people picking up their Pres. You may be in luck if you get there at the right time.
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Re: wondering about returns
i'd love to go through retentions too bad they don't sell that phone and i only got a great deal because they sent me three bad diamonds in two weeks that gets annoying fast i'll call up the store and see what they can do might keep the tp anyway its working great for me so far
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Re: wondering about returns
you can order pre's through telesales, so retentions should be able to place an order for you if they are willing lol
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Re: wondering about returns
just to add, most corporate stores are now charging a restocking fee of $35 for exchanges.
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