Re: Sprint losses and customer defections continue
 

Elaborate on this!!

Re: Sprint losses and customer defections continue
 

I love sprint I been with them for a while now, but what I don't get is this:
Why don't they offer an app for smart phones so that they can use push to talk, I don't want a stupid blackberry
Why spent money locking phones - people will leave you is they want to
Why spent money moding phones- buy them like they are made
Why take features away from phones - the pro2 in the us cannot conference
Why not be the first carrier to offer video talk
I know that sprint is not the only carrier tha does that but they have to stop spending money on limiting users and more on enhancing users experience

Re: Sprint losses and customer defections continue
 

Load your phone up in QPST and play around.
Exactly.

Re: Sprint losses and customer defections continue
 

I plan on staying with Sprint as long as possible because I'm on the Sero plan- which I know isn't the best for Sprint since my plan is so cheap.

I don't know if this happens at other carriers or stores but what does bother me is the poor customer service at the Corp stores.

I've had my phone looked at twice and both times, even with when my replacement phone was available for pickup- I still ended up waiting an hour. Yesterday I waited an hour with an appointment! Meanwhile, the reps seemed to be doing anything but helping the customers waiting. I even saw some brushing off new customers. In the end, I got my phone 15 minutes after closing and there were still 3 more people on the appointment queue. That kind of business model hurts customers and sucks for the employees who had to stay late...

Re: Sprint losses and customer defections continue
 

when i got my tp2 i asked about the ptt and the tech told me that bb had an deal with them til 2010 he said than they will start putting ptt on more phones

when

Re: Sprint losses and customer defections continue
 

Yeah that sucks but go to a different store if the one you go to is crappy.

Re: Sprint losses and customer defections continue
 

is simple talk is the tmoble thing? if so its my understanding that it only covers talking and texting and that data and internet is extra

Re: Sprint losses and customer defections continue
 

I got word that 8 of my friends got laid off yesterday. I knew it was coming thats why I got out early.

Re: Sprint losses and customer defections continue
 

Damn, that sucks. Getting laid off anytime is bad- worse near the holidays.

Re: Sprint losses and customer defections continue
 

forcing people into the simply everything plans is what really made it worse. especially for those that want the hero but dont want to pay 2x as much monthly than they do now.