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-   -   Call Issue possible fix! (http://forum.ppcgeeks.com/showthread.php?t=146402)

gator352 08-12-2011 03:57 PM

Call Issue possible fix!
 
Take out your sim card. I was having the dreaded call silence issue here and there so I troubleshooted the crap outa this thing. So far, the only fix I found is to remove your sim card. It has now been 4 days and not one issue!!

cderry 08-12-2011 07:54 PM

Re: Call Issue possible fix!
 
I've had this issue five times so far since I got the phone on the 1st of the month. It's weird because the phone doesn't ring through the ear piece or speaker phone. Only thing that fixes it is a restart.

stormygal_indy 08-12-2011 11:11 PM

Re: Call Issue possible fix!
 
Quote:

Originally Posted by cderry (Post 2137041)
I've had this issue five times so far since I got the phone on the 1st of the month. It's weird because the phone doesn't ring through the ear piece or speaker phone. Only thing that fixes it is a restart.

Just curious... did you try what the OP suggested about removing the SIM card?

gator352 08-13-2011 06:35 AM

Re: Call Issue possible fix!
 
Quote:

Originally Posted by cderry (Post 2137041)
I've had this issue five times so far since I got the phone on the 1st of the month. It's weird because the phone doesn't ring through the ear piece or speaker phone. Only thing that fixes it is a restart.

Some people say they had to pull the battery to get it to work right also. When this happened to me, I just had to hang up and call back. But it was annoying nontheless. I removed the sim card (I don't go anywhere out of the country so it's no big deal) to see if that maybe was the culprit. I had already removed my SD card, tested, and put it back in and that wasn't an issue. Once I removed the sim card, I have not had one silent call. I still have the proximity problem, but it seems it only happens when I have my BT on.

treotraveler 08-13-2011 09:49 AM

Re: Call Issue possible fix!
 
Welp, I have my Sim card still in my MoPho, and never had the silent call problem, or any type of call issue. Some say that GV is causing the issue too.....

tedya 08-13-2011 12:49 PM

Re: Call Issue possible fix!
 
I too have had this issue like almost all others. I have taken the SIM card out and will re-post if the problem persists. Thanks for the idea, OP.

gator352 08-13-2011 02:12 PM

Re: Call Issue possible fix!
 
Quote:

Originally Posted by tedya (Post 2137217)
I too have had this issue like almost all others. I have taken the SIM card out and will re-post if the problem persists. Thanks for the idea, OP.

No problem!

gator352 08-13-2011 02:17 PM

Re: Call Issue possible fix!
 
Quote:

Originally Posted by treotraveler (Post 2137194)
Welp, I have my Sim card still in my MoPho, and never had the silent call problem, or any type of call issue. Some say that GV is causing the issue too.....

Did you have GV ever installed?

U know, I uninstalled GV about the same time I took out my sim card and made sure that voicemail was set to carrier. But I recieved a phone call and voicemail just after and never got the voicemail cause it still went to GV. I had to go to GV settings on the PC and remove my phone from it's list. Since this though, my problems have been erraticated. I'm wondering if that was the whole problem all along?

treotraveler 08-13-2011 06:41 PM

Re: Call Issue possible fix!
 
Quote:

Originally Posted by gator352 (Post 2137236)
Did you have GV ever installed?

U know, I uninstalled GV about the same time I took out my sim card and made sure that voicemail was set to carrier. But I recieved a phone call and voicemail just after and never got the voicemail cause it still went to GV. I had to go to GV settings on the PC and remove my phone from it's list. Since this though, my problems have been erraticated. I'm wondering if that was the whole problem all along?

Nope, I never had GV installed on my MoPho, this phone has been outstanding. No problems with it.....

tedya 08-14-2011 01:17 PM

Re: Call Issue possible fix!
 
OK, I am still experiencing the call silence issues even with the SIM card out of the phone.

Ronny71 08-14-2011 09:54 PM

Re: Call Issue possible fix!
 
Runnin GV myself ...No Problems so far...

gator352 08-15-2011 03:02 PM

Re: Call Issue possible fix!
 
By any chance, has anyone that hasn't had any problems done a hard reset? I mean by resetting through the bootloader?

Ronny71 08-15-2011 11:17 PM

Re: Call Issue possible fix!
 
Quote:

Originally Posted by gator352 (Post 2137845)
By any chance, has anyone that hasn't had any problems done a hard reset? I mean by resetting through the bootloader?


Yeah...Ive done a hard reset...

gator352 08-16-2011 03:52 AM

Re: Call Issue possible fix!
 
Quote:

Originally Posted by Ronny71 (Post 2137996)
Yeah...Ive done a hard reset...

Yeah, me too. These problems, silent calls/proximity sensors seem to be so intermittent it's hard to tell whether it's hardware or software. I haven't had the silent call since I hard reset and took out the sim, but since put it back in for giggles. But my proximity sensor stops working at different times with different methods but a reboot fixes it. I'm considering exchanging but I'm affraid I might get one with the same problems.

Ronny71 08-16-2011 09:16 AM

Re: Call Issue possible fix!
 
Quote:

Originally Posted by gator352 (Post 2138057)
Yeah, me too. These problems, silent calls/proximity sensors seem to be so intermittent it's hard to tell whether it's hardware or software. I haven't had the silent call since I hard reset and took out the sim, but since put it back in for giggles. But my proximity sensor stops working at different times with different methods but a reboot fixes it. I'm considering exchanging but I'm affraid I might get one with the same problems.


I haven't had any of those problems...havent removed sim card...I have GV installed...I was getting freeze issues cause I'm too impatient they started after SPB install...After reset it seems to be okay now...Motorola is gonna be doin a patch fix to alleviate sum problems including the one you're talkin about...so I got to wait it out...I'm cumin from a EVO 4G and I never had a freeze issue...But this phone kicks its ass..so I just gotta be patient ...within six months I'll probably be lookin at sumthin newer and better...And I'll purchase another one (different phone) for sure ...but as of now this phone rocks and guys on here will cum up with fixes for most of your problems...Ive been goin to this other site too..( Motorola Photon 4G - Android Forums )... there's a lot of help there as well....

lostphone 08-16-2011 12:44 PM

Re: Call Issue possible fix!
 
i only had a call issue once and i just powered down and turned it back on didn't pull the battery. i turn my phone off and on every night and have not had a problem since the initial call error the day i got the phone... its good for it anyway to reboot it now and then and clear any running programs

gator352 08-17-2011 03:28 AM

Re: Call Issue possible fix!
 
Quote:

Originally Posted by Ronny71 (Post 2138074)
I haven't had any of those problems...havent removed sim card...I have GV installed...I was getting freeze issues cause I'm too impatient they started after SPB install...After reset it seems to be okay now...Motorola is gonna be doin a patch fix to alleviate sum problems including the one you're talkin about...so I got to wait it out...I'm cumin from a EVO 4G and I never had a freeze issue...But this phone kicks its ass..so I just gotta be patient ...within six months I'll probably be lookin at sumthin newer and better...And I'll purchase another one (different phone) for sure ...but as of now this phone rocks and guys on here will cum up with fixes for most of your problems...Ive been goin to this other site too..( Motorola Photon 4G - Android Forums )... there's a lot of help there as well....

LOL! Naw, when I stated exchange I meant exchange for another Photon! This phone does rock and runs circles around all 3 of my Evo 4G's. Although, my Evo 4G's are still great phones. Your like me though, I still have another upgrade coming and I will be upgrading soon enough just cause I can't sit still. You know what I mean?

I'm Gator352 over at android central. Been going there for years as with here. IMHO, I like PPCGeeks better...just seems more personal here and a lot less trolling action.

gator352 08-17-2011 03:36 AM

Re: Call Issue possible fix!
 
Quote:

Originally Posted by lostphone (Post 2138115)
i only had a call issue once and i just powered down and turned it back on didn't pull the battery. i turn my phone off and on every night and have not had a problem since the initial call error the day i got the phone... its good for it anyway to reboot it now and then and clear any running programs

Well lucky you!!!! LOL!

I have only had a handful of call issues but I never had to reboot. I just had to hang up, wait a few seconds, then call back and it always worked. When I did have this happen though, I was always in a grey area of reception and will admit it could have been more of a network issue than a "call issue". But to be honest, the proximity hiccups annoy me more! It seems to happen after a few calls (incoming/outgoing) and totally intermittent, but a reboot fixes it...for a while. Like Ronney said, they will put out an update fixing most issues.

JeffKay 08-20-2011 02:33 PM

Re: Call Issue possible fix!
 
I have one and my friend does too. We both have the call issue.

cderry 08-20-2011 05:25 PM

Re: Call Issue possible fix!
 
Quote:

Originally Posted by stormygal_indy (Post 2137094)
Just curious... did you try what the OP suggested about removing the SIM card?

Yes I did, still have the same problem. Only way to fix it is to power down the phone. Very aggravating.

gator352 08-20-2011 05:55 PM

Re: Call Issue possible fix!
 
I agree. Removing the sim card just created a placebo effect but it started reoccuring a few days later. It only happenes to me when I use my BT. If I don't use it, the moPho is perfect.

psychorider3 08-22-2011 09:30 PM

Re: Call Issue possible fix!
 
3rd Photon and still same problem, havent found any fix yet.

gator352 08-23-2011 07:14 PM

Re: Call Issue possible fix!
 
Are you using a magnetic holster?

cderry 08-23-2011 09:11 PM

Re: Call Issue possible fix!
 
Quote:

Originally Posted by gator352 (Post 2140162)
Are you using a magnetic holster?

No. Also noticed the proximity senor issue today.


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