Tired of my terrible voice service!
 

I have been dealing with background noise issues for a while now. I have called VZW several times about the issue and they always just offer me a replacement phone. I don't want a replacement phone, I want the voice signal to be fixed.
I randomly get a squealing sound in the background that drives me insane. My 1x signal is never over 2 bars at best. Sometimes I get this noise, and sometimes I don't. Occasionally it will show up in the middle of a call. My other VZW line works flawlessly everytime so I don't really think it's the service.
They are offering me a brand new Droid now, but like I said before, I don't want it if it isn't going to fix the problem. They are unable to open a trouble ticket because of my location. What's the deal? Is anyone else experiencing this?

Re: Tired of my terrible voice service!
 

Got to be something going on with either the system or your phones. Occasionally I will get an echo affect on my phone calls but most times they are perfect even when I go down to 1 bar of service (though bars do not accurately measure true signal strength). I would tend to think it is a system issue and not the phone though but I'm not an expert at this kind of stuff.

Re: Tired of my terrible voice service!
 

Thanks BW. I spoke with VZW again today and they said that too many apps running in the background causes the phone to devote less power to the voice service. I don't know how true that is, but if I kill everything before I make a call, the calls sound good. Is there a good auto killer?

Re: Tired of my terrible voice service!
 

I'm using minfreemanager on aggressive. This keeps a specific amount of memory free. You can give that a try and see if it helps. Otherwise I don't use an auto killer.

Re: Tired of my terrible voice service!
 

Why dont you just take the replacment, then you could atleast rule out a device issue.

Re: Tired of my terrible voice service!
 

If I remember correctly he has already had a couple of devices.

Re: Tired of my terrible voice service!
 

Yeah... 5 total. If I can't resolve it with a process manager, I'll have to take the new one.

Re: Tired of my terrible voice service!
 

I see in the orignal post i wasnt clear if the device was replaced previously. Thats strange that they cant open a trouble ticket, did they say why exactly ?

Re: Tired of my terrible voice service!
 

Because I live in a remote area in New Mexico that VZW doesn't cover. I am actually 100% on Sprint's network. They wouldn't let me out of my contract when I moved here even though there is no coverage. They can't open a trouble ticket because they have no control over Sprint's network.

Re: Tired of my terrible voice service!
 

I gave in today and let them send me another freakin' replacement Droid today. They offered me every other phone they had, but I don't like an other as well. They told me to try this 6th Droid out and if it doesn't work as well, the next one will brand new or any other new phone of my choice. The representative gave me a direct number to reach them at. We'll see how it goes I guess.