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  #1 (permalink)  
Old 05-24-2010, 08:53 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

Quote:
Originally Posted by maisonpulaski View Post
1. Ok - I am not sure if I understand completely - but make sure your computer is connected to the internet - I am 99.9% sure you have to be.

2. Next - here is one I always forget - when you run the HSPL make sure you use the option to "Run as Administrator". In other words, right click on the HSPL file, and "Run as Administrator"

Have you already tried that? I know it is basic - but I forget all the time.
I got it finally. It must just not like my laptop. It worked just fine on my desktop. I did exactly the same thing and it worked just fine from there.
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Old 05-24-2010, 08:58 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

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Originally Posted by mpappas87 View Post
I got it finally. It must just not like my laptop. It worked just fine on my desktop. I did exactly the same thing and it worked just fine from there.
Glad to hear you got it figured out. Do you know which rom you are going to flash?
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Old 05-24-2010, 09:11 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

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Originally Posted by maisonpulaski View Post
Glad to hear you got it figured out. Do you know which rom you are going to flash?
I've already flashed the energy rom, just waiting for it to do the first boot now.
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Old 06-02-2010, 10:26 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

about support tickets, Olipro says on our support ticket page http://support.htc-unlocks.com: We recently suffered a DB corruption and a number of tickets were lost, if you can no longer login, please recreate your ticket!

so what this means for you is, if you got an unanswered ticket, please make a new ticket with the same text to get help.
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Old 06-21-2010, 03:27 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

Submited ticket June 15. Tick.#995516. Still no responce.
I had to replace my imagio cause media key stopped working and the phone was stuck in the headset mode. I got the new imagio but can not unlock because software thinks i am commercial user. Please help. I can not stand stock rom and want to use Energy that i like so much.
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Old 06-23-2010, 01:12 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

Ok, I hope someone can help me. I paid for the unlocker once, and for some reason it is gone from my desktop. I received a new replacement imagio, and when I try to download the hard spl, my computer says its a trojan virus. And so when I try to run it, it doesn't do anything. Can someone please help me. Please.....
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Old 07-01-2010, 09:38 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

it's because you have to turn off your antivirus and firewall first. but even once you get past that, there'll be a fatal error cause it's detecting that you've already had one previously. you will have to send a ticket through their support site:http://support.htc-unlocks.com/index.php to request for one. They just don't want it to be commercially use, that's why they limit it but they will give you a new one (supposedly) for a replacement phone. I'm also doing the same thing for my new replacement phone.

Quote:
Originally Posted by dedi2034 View Post
Ok, I hope someone can help me. I paid for the unlocker once, and for some reason it is gone from my desktop. I received a new replacement imagio, and when I try to download the hard spl, my computer says its a trojan virus. And so when I try to run it, it doesn't do anything. Can someone please help me. Please.....
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Last edited by jadedame; 07-01-2010 at 09:46 PM.
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