HTC Touch battery issue
 

I have had my Touch since Feb of 2008 and the factory battery was starting to show signs of age. I bought a new battery off of Radioshack.com last week. I charged this battery to full as per the instructions. This thing sucks! It dies faster than my 15 month old battery that came with the phone. The brand name of the new battery is Dantona Industries. The new battery is 1100 mAh just like the old one. Radioshack expects ME to pay shipping to send this back to their warehouse. This means I would have paid shipping two times and got nothing out of it. I am posting this to see if there is some sort of test or trick to try before I have to pay RS AGAIN for nothing. Thanks!

Re: HTC Touch battery issue
 

I would take it in to your local store and see if they will exchange the battery. http://www.radioshack.com/helpdesk/i...isplay=returns

Re: HTC Touch battery issue
 

The battery is not sold in retail stores and has to be returned online. My girl used to work for RS so she told me all their policies.

Re: HTC Touch battery issue
 

bump....

Re: HTC Touch battery issue
 

Anyone?

Re: HTC Touch battery issue
 

Try taking an eraser(like the kind on a pencil)
and using it to clean the connectors on the phone and battery.
if that doesn't work, then you're stuck returning it
because more than likely you got a bad one.

Re: HTC Touch battery issue
 

Thanks for the tip. I just emailed RS with my issue. Awaiting a response. I am hoping they can resolve this without any more money out of my pocket.

Re: HTC Touch battery issue
 

try going to sprint, and tell them your situation with the phone, they should give one free, they did it to me when i used to have my vogue, but they gonna take the old one back, and is not those cheap, knock off batteries from china.... hope it helps

Re: HTC Touch battery issue
 

Cool. I will try that as well.....

Re: HTC Touch battery issue
 

my opinion, that will be your best bet...