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-   -   Anyone else get a Touch from Asurion recently? (http://forum.ppcgeeks.com/showthread.php?t=50692)

jonathan_v9008 12-26-2008 11:12 PM

Anyone else get a Touch from Asurion recently?
 
I received one and having problems with it....anyone else?

darren.wlsn1 12-26-2008 11:15 PM

Re: Anyone else get a Touch from Asurion recently?
 
Quote:

Originally Posted by jonathan_v9008 (Post 602076)
Im asking because i received one and i believe it is defective

really? thats odd. Lol

Harveystyles 12-29-2008 03:28 AM

Re: Anyone else get a Touch from Asurion recently?
 
Yes, after I cracked the screen on my original touch, I've went through 3 additional, just to end up with one that doesn't have the "black blotch on the screen" syndrome, or the charging port detaching from the board. The people at the store were pretty cool, I ended up getting a brand new Touch this last time, and ironically, my friggin' power button broke, told 'em I was keeping this one, god knows what would be wrong with the next one if i sent this one back. What's your symptoms?

jonathan_v9008 12-29-2008 07:47 PM

Re: Anyone else get a Touch from Asurion recently?
 
Mainly the overheating and sometimes the touch screen not being responsive

hooover 12-29-2008 08:08 PM

Re: Anyone else get a Touch from Asurion recently?
 
what are you people doing to your phones...lol...

walla 12-30-2008 02:17 AM

Re: Anyone else get a Touch from Asurion recently?
 
I have my phone for over an year, it's working great.

hooover 12-30-2008 02:55 AM

Re: Anyone else get a Touch from Asurion recently?
 
Quote:

Originally Posted by walla (Post 607651)
I have my phone for over an year, it's working great.

My point buddy!!!

qwho 12-30-2008 08:54 AM

Re: Anyone else get a Touch from Asurion recently?
 
I got one over the summer... it is starting to rust... seriously... the right removable silver panel is rusting... :scratch:

daamayzn 12-30-2008 05:30 PM

Re: Anyone else get a Touch from Asurion recently?
 
I have received one, custom rommed it and haven't had an issue yet. I flash & reflash when the wind blows too. What kind of problems are you having? Chances are there isn't a problem out there that someone on this site can't figure out or have already experienced.

fakeguy 12-30-2008 07:54 PM

Re: Anyone else get a Touch from Asurion recently?
 
I just got one today as a matter of fact. Seems slow and unresponsive but Im used to faster roms. Ill see what happens after I flash it.

fakeguy 12-30-2008 10:56 PM

Re: Anyone else get a Touch from Asurion recently?
 
OK flashing is done and the phone seems to be fine. The screen needs more pressure but I figure that to be because it's new and I gotta break it in.

CircaV12 01-07-2009 12:47 PM

Re: Anyone else get a Touch from Asurion recently?
 
I got a new one like a week ago. It sucks plain and simple. My original touch was so much better this thing is slower, super unresponsive and I feel like I am gonna break the screen to just try to get the thing to respond. I barely had to touch my original one to get it to work. I flashed it a few days ago and it still blows.

wizziko 01-07-2009 05:19 PM

Re: Anyone else get a Touch from Asurion recently?
 
I got one this week and it has worked fine. I broke the power button on my old one and I think the screen was bad on my old one also. The screen on the new one looks much better

CircaV12 01-07-2009 07:22 PM

Re: Anyone else get a Touch from Asurion recently?
 
i will retract my previous statement, called asurion today and they are now sending me a diamond instead...we shall see how that is

jdw7985 01-07-2009 08:27 PM

Re: Anyone else get a Touch from Asurion recently?
 
Quote:

Originally Posted by CircaV12 (Post 625046)
i will retract my previous statement, called asurion today and they are now sending me a diamond instead...we shall see how that is

How did you convince them to send you a diamond, usually they only give you what you have currently and I'm on my 3rd Touch

CircaV12 01-08-2009 03:03 AM

Re: Anyone else get a Touch from Asurion recently?
 
they actually offered it to me, I didn't have to ask for it or anything. The people that I was talking to sounded like they just drank 5 or 6 red bulls lol

Musicman247 01-08-2009 03:06 AM

Re: Anyone else get a Touch from Asurion recently?
 
Those of you having touch screen response problems, have you tried re-calibrating the touch screen with very light presses of the stylus? Not only does the calibration utility align the screen, but it also tells Windows Mobile how hard a tap it should recognize.

douagreewithnemo 01-08-2009 03:22 AM

Re: Anyone else get a Touch from Asurion recently?
 
i got a replacement about two months ago, and everything's fine with mine. i thought they were very helpful too. the only thing that I didn't get that i thought they would've sent with the replacement was a new screen protector, but fortunately the original was still sticky :)

TonyDiv 01-08-2009 06:41 PM

Re: Anyone else get a Touch from Asurion recently?
 
Just got one a couple of days ago. Lost my original one that worked perfect. This one has the blotch, is not responsive (almost impossible to use the scroll bars) and to top it off sometimes when I input data it will close the app I'm in and then jump to a random app. Today I was putting in calendar data and the phone closed the program, opened and then minimized dashwire for me, then it went back to the today screen as if everything was ok.

What's the best thing to do, hit the store or call ASSurion?

Harveystyles 01-08-2009 06:52 PM

Re: Anyone else get a Touch from Asurion recently?
 
Quote:

Originally Posted by TonyDiv (Post 627452)

What's the best thing to do, hit the store or call ASSurion?

I've always taken mine back to the store, now, they might request that you call Assurion, but I have always went throught the store for my replacements.

JBaker 01-08-2009 07:37 PM

Re: Anyone else get a Touch from Asurion recently?
 
Im alittle jealous of this... im not going to lie, I just got a refubished touch in, and i tell you, it is the slowest thing on the face of the earth. and its more beat up than the one i have owned for about a year.... How long do I have to call assurion and get a replacement for this POS?

Quote:

Originally Posted by CircaV12 (Post 625988)
they actually offered it to me, I didn't have to ask for it or anything. The people that I was talking to sounded like they just drank 5 or 6 red bulls lol


copper rs 01-08-2009 11:09 PM

Re: Anyone else get a Touch from Asurion recently?
 
do you have to pay the $50 deductible every time you send this in? My touch has developed the dark blotch and unresponsive screen. Is it better to send it in to Asurion or try and get sprint to replace it? I don't want to get a crappy refurb and have to send that back if its going to cost me $50 each time.

jdw7985 01-11-2009 05:36 PM

Re: Anyone else get a Touch from Asurion recently?
 
from my experience it's cheaper to have a sprint store order the phone, I still believe it uses assurion but i have yet to pay the 50 deductible in store

fresnogamer 01-12-2009 11:48 AM

Re: Anyone else get a Touch from Asurion recently?
 
I went through 4 Touch Phones before I just gave up with Asurion. I have the BLACK BLOB on screen issue and I just have given up at this point. I don't think Ill ever get a good one.

slepewoker 01-18-2009 05:24 AM

Re: Anyone else get a Touch from Asurion recently?
 
Quote:

Originally Posted by jonathan_v9008 (Post 602076)
I received one and having problems with it....anyone else?

Just got one last week. Took 5 minutes to get it online. Took a day to get here. No problem with the phone. They let me keep the extra battery also. Sorry for the bad experience.


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