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-   -   help! touch screen wont work (http://forum.ppcgeeks.com/showthread.php?t=36343)

jaredakelly 09-02-2008 04:11 PM

help! touch screen wont work
 
like the title says touch screen won't work! the hard buttons work but nothing on the screen works. does anybody have any suggestions? i hard reset and everything and nothing is working. it slowly got to this point. help!

jaredakelly 09-02-2008 08:35 PM

Re: help! touch screen wont work
 
bumpity

hibby50 09-02-2008 08:37 PM

Re: help! touch screen wont work
 
did you have welcome disabled so your screen maybe unaligned. if not i hope you have insurance otherwise you might as well go on a smart phone forum. :)

jaredakelly 09-02-2008 08:57 PM

Re: help! touch screen wont work
 
Quote:

Originally Posted by hibby50 (Post 401927)
did you have welcome disabled so your screen maybe unaligned. if not i hope you have insurance otherwise you might as well go on a smart phone forum. :)

it's not an unalignment issue. the screen is 100% non-responsive. thanks for the thought though.

trehouse 09-02-2008 10:32 PM

Re: help! touch screen wont work
 
As you may already have figured out you can access your phone using the MyMobiler utility when syncing to your PC.

There's a reg key adjustment for screen sensitivity which I'd check if I was you. Of course if it's a hardware issue perhaps you've got insurance. I'd search for the registry adjustment and go for the hard reset only as a last resort to confirm whether it's hardware or not.

Let me know if you're not finding the reg key. Good luck.

www.mymobiler.com

bwonan02 09-03-2008 01:27 PM

Re: help! touch screen wont work
 
I had the EXACT same problem 2 days ago with my touch......i couldnt even get to the clear storage for a hard reset, all hard keys worked...no touch screen. What i did to fix...... download the new rom update....run and it performs a hard reset, now it functions fine again. chances are it is the same issue. I have heard this several times.:):protest:

jaredakelly 09-03-2008 02:02 PM

Re: help! touch screen wont work
 
Quote:

Originally Posted by bwonan02 (Post 402625)
I had the EXACT same problem 2 days ago with my touch......i couldnt even get to the clear storage for a hard reset, all hard keys worked...no touch screen. What i did to fix...... download the new rom update....run and it performs a hard reset, now it functions fine again. chances are it is the same issue. I have heard this several times.:):protest:

that's good advice and i'll try that. how did you get the rom to update without being able to touch the screen though?

jaredakelly 09-03-2008 05:38 PM

Re: help! touch screen wont work
 
Quote:

Originally Posted by bwonan02 (Post 402625)
I had the EXACT same problem 2 days ago with my touch......i couldnt even get to the clear storage for a hard reset, all hard keys worked...no touch screen. What i did to fix...... download the new rom update....run and it performs a hard reset, now it functions fine again. chances are it is the same issue. I have heard this several times.:):protest:

dude i wish i could give you 10 thanks reps right now! i re-flashed and got my phone back! thanks bro.

Albanez 09-04-2008 09:22 AM

Re: help! touch screen wont work
 
I got the same problem my Touch screen doesnt work longer it doesnt give effect when i touch it longer =S just my keys works and hard reset works but the Touch Screen doesnt work=S so can anyone tell what do do? rom update? where do I find it ? and how do I do it without touching the screen.

guitardoc64 09-04-2008 09:33 AM

Re: help! touch screen wont work
 
Get the ROM here: http://www.htc.com/us/support.aspx Pick your carrier ROM. It should do everything for you. Search for mymobiler too. It's an app that lets you control your PPC from your desktop so you can backup your data before reflashing.


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