Build Quality Issues with the Touch
 

What's up guys pretty new to the forum but not new to forums. Anyway

Am I the only one that notices all the build quality issues with this phone. I may be wrong but I haven't seen this mentioned in detail
My first issue is that when you press on the front of the phone near the corner of the phone you can feel it move in and make a creaking noise.

I also noticed that on both my phones that the back cover is real cheap and creaks when you press it in. This happens on calls and really sucks. I had my first one adjusted and still have the problem. I got another one from Sero and still the same problem. These things I can live with but here is the big issue.

Both phones have buttons that stick especially the up and right on the d pad. The first one was real bad and would happen all the times. Now with the second one the up and right are messed up again and now my down button clicks sometimes and then sometimes it doesn't. Guys let me know if you notice any of these things

forreal? my touch is built pretty solid...

get an extended battery it will make the back feel more tight and solid .. as for the d pad sticking .. who knows ..

the only issue i have is that the memory card door squeeks

I wish my problems were that simple but man this button sticking problem is really getting on my nerves. Every time I use opera or play a game it does it. Like I said though I can deal with the back cover making a little noise. i just want to see if anyone has any of the same problems or have found some other stuff I may have not noticed

All of the Touches have creaky battery doors but it's easy to fix. Just put something on the underside of the door like thick tape, folded paper, etc. to shore it up and you won't have any more creaking. Not the most elegant solution but very simple.

did the paper trick and it worked pretty good. I did that about a day after I got it. my blackberry pearl was bad too and that's how I had to fix it.

Buttons sticking is a real problem, I don't know what to say about that, I would think Sprint would have to fix that for you. I haven't noticed and problems with my battery back, want a flimsy battery back look at the Mogul now that's a flimsy cover. I was actually very impressed with the build quality of my Touch, after 3 PPC's with sliding keyboards "my touch feels light and very solid" :) no pun intended. Have you compared yours to any others? It might be worth a stop at a local Sprint store to compare maybe your just getting some from a bad batch.

It seems that the "creaky" sound produced by squeezing the lower left-hand corner is pretty universal. I find the battery cover to be pretty solid. The microSD card door was a little funky, but I've only opened it once (to put the stock card in) and don't plan on doing that too often.

I have no issues with the d pad.

I only have two minor complaints. One is the speaker volume. My speaker sounds pretty weak even with the volume turned all the way up. I plan on comparing it to one in the store. I've never read anyone else having this problem.

The second is my volume slider. If I click it up, it skyrockets up, and usually "beeps" up about 4-5 extra clicks.

ANyone care to comment on my slider issues and call volume? or am I the only one?

I too have the problem with the volume continuing to chime once it hit the top of the bar. I don't mean just for a second either. I mean for the same amount of time your talking about.

Don't get me wrong I love the phone and it's the best ppc that I have had and I have had a ton of smart phones but... I just don't know about he quality and sprint told me that the keys don't stick. I think I will do a youtube on this maybe to see if anyone else has this problem. it only happens in opera and in games sometimes so is this a software issue or a hardware issue.

I wonder how I can get this fixed. I figure it happened on both my phones so am I doing something wrong. It is really driving me crazy.

Are you sure you don't have software issues?

I thought I read some users having dpad issues where it would zing to the top or bottom. I forget what the issue/cause was.

It drives me nuts when I have a problem that feels common to all devices and then everyone says not me. But overall quality for a device like this seems pretty good. Try a mogul that thing really creaked.

it does help that you read something about it. So I am not the only one I hope. If you remember please let me know.

I don't think it's software related only because when I did a hard reset and only downloaded opera it did it then too

The dpad has very clear click in and out. Is the dpad popping back out and still scrolling or is it phsyically staying pushed in?

It actually may have been related to fiddling with opera (which build and java are you using)?

the bottom button will click once in and once out but every once in a while will not click twice. now the right key and up key does sound right but that sticks too. When I say stick I mean I will scroll up one line and it's like the button is stick because it will scroll all the way to the top. so I can't call it. I am running Jbed from xda forums and the newest opera mini 4

bump, just checking to see if anyone has some insight on this

So they designed it to creak? That's outrageous. Is that to say that all the other electronics with battery compartments covers that DON'T creak are scientifically deficient in their design?

The creaking issue can be easily rectified by inserting a small swatch of foam padding in the phone. Perhaps not as scientific as the original precision design but... I guess you get my drift by now.

A

Never noticed the creaky issue until now.

Obviously it hasn't been bothering me.

Other than that, no issues.

And the volume slider has been an issue since time immorial...

>____<

You people are SUCH bad luck!

This morning, I noticed that the top right of my Touch's screen now has the rainbow effect going on underneath it, just as it would if I would have a cheap screen protector on it that had an air bubble.

DAMN IT!

Now I get to go fight with Sprint. Yay.

EDIT: Make that the top right AND the top left... no sooner did I click submit and went back to browsing on my phone and now the top left is doing it too.

Does HTC know how to do ANYTHING right!?

Re: Build Quality Issues with the Touch
 

I think i have the same problem as you with the rainbow effect on the screen. ive had this phone for 1 month and it just showed up out of nowhere today. Is this a defect or is it because of me breaking it? did you get it fixed? let me know cause i dont know what to do.

Re: Build Quality Issues with the Touch
 

To stop the back door creaking just fold a little piece of paper and stick it behind the backing.
Problem solved!

Re: Build Quality Issues with the Touch
 

I had never had the problem with creaking on my Touch until I dropped it one day. I have no idea why, but the creaking began in two places: along the left edge and top right corner, near the stylus. Three sheets of paper was enough to eliminate the problem. Plus, the battery door doesn't come off in my pocket anymore!

Thanks for the great suggestion!