Sprint replacing Touch Pro with Touch Pro 2!

[bookerx3]

Well my Touch Pro story just got a bit more interesting... So as I said before I was one of the people who got my order in friday while they were briefly in stock. Decided to check the tracking of my package via UPS today and noticed it was in transit (great) but getting delivered to my OLD address (an address which I had sprint change numerous times before, but everytime they changed it the system would act as if it would not accept it... NOT GOOD!)

So I call Sprint pissed and let them know about their error and end up getting the run around. After speaking with several reps and supervisors, one happens to mention that they shipped out a TP instead of a TP2. I tell them that is an error and I was supposed to be shipped a TP2. They tell me that it is showing a TP and they can order me a TP2 tomorrow after they intercept the package that was shipped to the wrong address. Yet, I keep telling him that this will be very hard to do seeing how I had to wait 2 weeks for the phone to come in stock to begin with and him trying to order tomorrow will simply produce an OOS.

The rep then says that there are still other phones I can choose from but I let him know none of them meet my needs. He said well he cant check and see the status until he calls me back tomorrow and attempts to place the order. I just said whatever and call me tomorrow even though I know it will be OOS. He apologizes a few times for my inconvenience and then we end the call. That entire process took 57 minutes.

So I am PISSED now. Not only did they ship it to the wrong address but they lied to me when they told me I would receive a TP2. So tomorrow I am preparing for war with the Sprint rep because this is simply unacceptable. If a priority 5 replacement is not in my future (or atleast a priority 4 refurb like i was promised) the iPhone just may very well be.