This post has been thanked 1 times. |
|
||||
Re: Sprint replacing Touch Pro with Touch Pro 2!
Well I went to the sprint store yesterday and they said instead of trying to fix my phone they'd order me a new model which would be there Tuesday. My fingers are crossed its a touch pro 2 but we'll see. I don't have insurance.
|
|
||||
Re: Sprint replacing Touch Pro with Touch Pro 2!
Switching to a different company asap.
Done with Sprint's BS. Offering me a phone worth 100 less than I paid for a replacement is bs(my touch pro is actually broke) Getting a tour until I switch to Verizon and get a touch pro2. |
This post has been thanked 1 times. |
|
||||
Re: Sprint replacing Touch Pro with Touch Pro 2!
Thanks! I'll take a refurb TP2 over a malfunctioning TP1 anyday!
|
|
||||
Re: Sprint replacing Touch Pro with Touch Pro 2!
Quote:
You go to Beach Ford and get a 2008 Ford Explorer. The vehicle is extremely crappy like many of their products but the failing transmission really got to you. Ford has now repaired the transmission in the newer model instead of recalling the ****ed up models. You are now pissed at Beach Ford for offering you a Ford Focus so you go to Desert Ford and Buy a 2009 Ford Explorer. You should say **** Ford and Beach Ford and go to another dealer that offers something reliable and works. |
|
||||
Re: Sprint replacing Touch Pro with Touch Pro 2!
i just went to the sprint store here in town and requested a tp2...the tech showed me the wel list and was compliant. however, the tp2 isnt available for order, so i had to order another tp1. i have no doubt in my mind that the tp1 will go bad after a lil while, so i decided to take my chances again with that so that i can get it replaced incase something didnt work correctly. as someone stated earlier that they were pissed at the fact that sprint would even offer them something thats of lesser value than what they had initially spent their money on, i totally agree with this. however, i do understand sprints side of it, they just want to get u something that works, they should credit our accounts for the offset difference, but they've yet to do something like this. as from what i can see, sprint is willing to do this, u may have to stand ur ground for a bit, but be civil...you will get your way. just thought i'd add my .02. good luck to everyone else trying to get a tp2
|
|
||||
Re: Sprint replacing Touch Pro with Touch Pro 2!
Quote:
Cause Sprint told me the touch pro2 isn't out until sometime in November.. |
|
||||
Re: Sprint replacing Touch Pro with Touch Pro 2!
Quote:
I have a sero plan which is my only reason for staying with sprint. I notice that anyone someone posts something negative about htc you comment. HTC doesn't give a rat's *** about it's customers as long as they keep showing a profit which is called running a business. I will try to LEGALLY get the best that I can for as cheap as I can which is called being human. I am not saying that you shouldn't leave sprint, but supporting htc for making such a crappy device in the first place is something that I will never do. LOL, If I leave sprint, would never pay for an htc product. I'd follow whoever will release the omnia pro B7610. Last edited by esqueue; 10-11-2009 at 07:05 PM. |
This post has been thanked 1 times. |
|
||||
Re: Sprint replacing Touch Pro with Touch Pro 2!
I just left my Sprint store and got some B.S. about having to have 3 replacements in the last 6 months to get a TP2. I was not in the mood to argue so I will take the refurb TP they are ordering for me and if there are issues with that I will really raise a stink.
|
|
||||
Re: Sprint replacing Touch Pro with Touch Pro 2!
For those who work at sprint, I wanted to know how you determine the priority for replacement phones. I.e. a refurbed TP2 is a 4, a NIB is a a 5. What warrants a replacement with a priority 5? Thanks
|
|
|
|