Carrier Confusion
 

Hello all,
I just baught a touchpro from ebay. I was very glad that I am going to use a touch pro but my happieness did not last longer. I tried to put my existing sprint number to my new touch pro but on contacting Customer care I realized that I can not program MSID number. The numer sprint customercare is trying to give me to edit my MSID number is not working on my phone. I went to sprint repair shop and there they told me that someone had done really wiered stuff in this. According to them this is not a sprint carrier phone any more, someone changed its registry and all stuf that I was't able to understand. I tried hard reset also but it is not working. Plz Plz help me.....

Re: Carrier Confusion
 

did you try flashing a stock rom?

Re: Carrier Confusion
 

No I do not know how to do that. Can you tell me how to do that. also I do not know the location of the ROM, it is not in SD card for sure because I am using a brand new sd card

Thank You

Re: Carrier Confusion
 

Go here http://forum.ppcgeeks.com/showthread.php?t=61333 It will step by step get you thru the rom flash via sd card. There are youtube vids as well if you look them up.

Re: Carrier Confusion
 

I would just flash the new OEM rom from HTC. http://www.htc.com/us/supportdownloa...act=sd&cat=all

Best route if the phone isn't unlocked.

Re: Carrier Confusion
 

No my phone is un-locked version

Re: Carrier Confusion
 

Well flash that anyway. You need to flash a signed rom to relock your phone.

Re: Carrier Confusion
 

Well if it's unlocked. Sprint probably tried to put in the MSL and when it didn't work they told you it wasn't a Sprint phone any more. You need to re-lock it for Sprint to be able to make any sense of it.

Re: Carrier Confusion
 

Exactly that is the problem, but I am not able to re lock my phone....

Re: Carrier Confusion
 

What they are saying is flash the Shipped rom (found here http://forum.ppcgeeks.com/showpost.p...90&postcount=1) NOT THE DUMPED ROM BUT THE SHIPPED ROM then relock your phone go here http://forum.ppcgeeks.com/showpost.p...08&postcount=1