Need to link to replace my 9th TP
 

yea another keyboard failure :/ .. i had the link booked marks but i lost it in a HD melt down

if any one and post it please


i search but with no luck

Re: Need to link to replace my 9th TP
 

first link in my sig!

Re: Need to link to replace my 9th TP
 

My phone is a lil beat up can I still apply for a replacement phone ( theres a lil chip by the volume button)

Re: Need to link to replace my 9th TP
 

i dont think that link works anymore it just tells you to take it to a store. at least it has for me for about 3 months.

Re: Need to link to replace my 9th TP
 

works just fine ill have my replacement tomorrow

Re: Need to link to replace my 9th TP
 

Sporky, TP kILLa..it seems like u getting everybody elses TP....:mrgreen:

Re: Need to link to replace my 9th TP
 

sending the new replacement back lol i can see the circuit board be low my button panel

Re: Need to link to replace my 9th TP
 

That blows...I heard the TP2 will be down to $199 on the 1st, you might want to poke them!

Re: Need to link to replace my 9th TP
 

Spork, keep it man, u just got a transparent TP..LOL:mrgreen:

Re: Need to link to replace my 9th TP
 

yea i might but my upgrades not until Feb 2010 and im not sure i want another Touch pro lol really this phone is pushed me to my wits end but i have learned so much too

Re: Need to link to replace my 9th TP
 

You know..I would be interested in that!!! A see-thru case for the TP..or any phone for that matter..:mrgreen:

Re: Need to link to replace my 9th TP
 

i knew you would E-Phuker:mrgreen:maybe Sporky will trade you...

Re: Need to link to replace my 9th TP
 

I'm on my 6 or 7th one... the replacement website won't let me swap mine anymore. The replacements have always been the phone and not me from abuse or handling.

Re: Need to link to replace my 9th TP
 

Verizon is looking better and better, if the Omnia slider comes out, I will be gone!

Re: Need to link to replace my 9th TP
 

Just any FYI....

I called HTC Tech Support and was complaining about my keyboard going out.....for the 5th time.... The tech told me that that was a known issue for the first two builds of the Touch Pro and that I would either have to get a TP that has a build number version of 0003 or 0004.



To determine the build number go to: Start > Setting > System > Device Information . Then on the Version tab look at the Build version number.



So... if you don't have either build 0003 or 0004 just be prepared to have keyboard problems..... The other way to fix the issue is to send the phone into HTC and they will fix the keyboard problem correctly.... but you will not have your phone for up to 3-5 weeks.....

Re: Need to link to replace my 9th TP
 

What do you mean "won't let you"? How are they stopping you from doing this?

How do we determine what build number we have?

Re: Need to link to replace my 9th TP
 

To determine the build number go to: Start > Setting > System > Device Information . Then on the Version tab look at the Build version number.

Re: Need to link to replace my 9th TP
 

Good info cold, I'll just keep swapping mine out I just got my first refurb yesterday but it actually looks like new and works real good for now but I just checked and it's a 0002 so we will see. Going without my phone for 3-5 weeks isn't an option for me unless I got a loaner but it would be nice to know it's fixed right!

Re: Need to link to replace my 9th TP
 

I also found out through sprint that as long as you have the $7 Insurance you will not have have to pay for a replacement phone.....as long as it is a manufacture problem with the phone. This is a good thing to know... I almost dropped the insurance because the replace fee went up to $150 for the TP...... Now that I found out that manufacture defects will be replaced for free I think I'll keep it!

Re: Need to link to replace my 9th TP
 

I have 0002 build version, not sure what the previous 2 were.

Had keyboard fail recently, some keys were stuck in the down position and generating an endless stream of characters. A new and interesting failure I haven't heard about. Sprint store replaced the keyboard.

They need to sell this phone by the case, say 8 units in each one, like disposable contact lenses. This way a case might last you a year or two and by that you will want to upgrade to a newer model anyway.

Re: Need to link to replace my 9th TP
 

That's some valuable information right there, thanks! Mine is a 0002 build. I feel like getting a new/refurb is like playing craps now. You would think for how much this phone costs, 549 retail through sprint or 749 retail at Best Buy.. They could make a phone that wouldn't break down after a couple months! I mean c'mon.. Will HTC ever build a phone that can actually last? Some guy up there is on his 9th phone now?!?! You gotta be kidding me! :angry7: