Sprint Upgrade
 

If you get a replacement phone, does the date you activate it become the new date for the start of your next upgrade?

Re: Sprint Upgrade
 

I have had 3 replacement phones and my oringinal date of sign up is still my date.

Re: Sprint Upgrade
 

no, the only time that date changes is if you PURCHASE a new phone, at which time you renew your contract and get rebates off the price of the new phone. You can purchase a new phone at full price without having to change your upgrade/contract dates.

Re: Sprint Upgrade
 

as long as its the identical device, your good...

if you switch to another phone, then it restarts...

and in case anyone asks, NO, changing your plan doesnt affect you rebate status either

Re: Sprint Upgrade
 

whaaaat? so my contract end in 2020 cuz i change phone almost every two weeks...

i just got to many phone...

but it that really true, cuz i been doing it since i sign up for sprint a year ago and just upgraded phone last week

Re: Sprint Upgrade
 

if your doing ESN swaps, from your TP to say a mogul/diamond/any device.....you will reset your eligibility for upgrades...

if your merely getting a replacement TP every cpl of weeks then your all good...

and 2020? come on man.... its never more than 2 yrs, because your contract if anything will be up at that time, and theyll give you the discounts to keep you

Re: Sprint Upgrade
 

You guys are wrong. Your eligibilty only resets when you purchase a new phone and sign the 2 year contract. i have 2 different phones and whenever sprint has to order me a new phone, i go home and activate my other phone until my tp comes in. I've done this numerous times and my upgrade hasn't changed nor is it suppose to. if you switch phones and your eligibilty changes just call customer care and they will fix it.

Re: Sprint Upgrade
 

...those were both me lol...i see what your saying, esn swapping for a few days is no big deal...i think it has to cross over a billing cycle to take effect though...

when i had a mogul, i replaced it once and put another phone on my account, they caught it come upgrade time, but i was like look its the same phone....

they just werent smart enough to go in the notes and see that it was 3 weeks that i had my old a940 activated for...

its not based on your plan, its not based on your contract..... its based on how long that device has been activated for... i think you just got lucky because it was only when waiting a short time for a replacement to come in the mail... mine took 3+ weeks, it was when sprint ran out of moguls for awhile.....that ultimately led to me getting my first TP for free...

**edit** here, obviously its not all but its n here.. Customers’ eligibility date is set at the time a device discount is given or a new device is activated. A Sprint Service Plan is your base monthly plan; it does not include monthly fees for add-on features and services. Savings will be provided through a mail-in rebate and/or instant savings and is only available on select Sprint phones with a current rebate offer. See stores for details on current Sprint phone rebates. Savings cannot exceed the total purchase price of the Sprint phone. Not redeemable for cash and not transferable. Customer must meet the promotional requirements

Re: Sprint Upgrade
 

I went from a Vogue - to a Diamond and then to a Touch Pro - I just checked my account and it doesn't even show my new contract from when I purchased the Vogue in 2008 - Looks like I am currently eligible.

Re: Sprint Upgrade
 

Ok guys.. stop it with the misleading information...

Say if I got 5 different phones: phone A (TP), phone B (Vogue), phone C (Apache), phone D (Mogul), and phone E (Diamond) and my contract end date is 10/10/2010.

Say I had the phone A onto my account for a very long time, and I wanted to try the other 4 phones that my friend gave to me for free.

7/23/09 at 8 AM: I ESN swapped to the phone B, contract end date is still 10/10/2010.
7/23/09 at 9 AM: Didn't like phone B too much, so I ESN swap it for phone C, contract end date is 10/10/2010.
7/23/09 at 1 PM: Kind of like phone C, but I want to try phone D, so I swap it out to that, contract end date is 10/10/2010.
7/29/09 at 5 PM: Wanted to try phone E, so here it goes onto my account/plan, contract end date is 10/10/2010
10/08/2010 at 1 PM: Activated the CDMA version of the iPhone that I brought off from eBay onto my plan, contract end date is yet to be 10/10/2010.

In short, your contract date can not be change just because you activated another, different handset. Your contract end date DOES change if you request it to be extended or used your upgrade.

Re: Sprint Upgrade
 

yeah we know.. read above...

its got nothing to do with your contract

Re: Sprint Upgrade
 

thank you, this is exactly what i was saying, and everyone says i'm wrong, but i know for a fact i'm right, plus i do it all the time. but they aren't talking about contracts they are talking about when you can upgrade. they think when you swapped the phones you changed your upgrade date, not your contract date, but not even the upgrade date is suppose to change unless you take advantage of the promo price. Correct before it use to change, but a year ago they fixed that rule. the only time you lose your upgrade is when you take that promo price and sign the contract.

Re: Sprint Upgrade
 

What I also meant too is that it would not reset your upgrade eligibility. So.. ESN swap out a phone (any phone that is allowed under your plan) will not reset your contract end date OR your upgrade eligibility date.

Your posting seem a little vague and I had to reread it after this:

Re: Sprint Upgrade
 

I dont know if that changed but when I got my Touch Pro Sprint said I wasn't eligible for the 2 year upgrade price because i bought a new phone (I paid full price and didnt sign a new contract)... they told me that you have to have that "device" for 22 months to get the 2 year discount price.

fyi-- i still got the 2 year discount price lol you just gotta convince sprint a little

Re: Sprint Upgrade
 

Yes, you are correct. I got a little carried away with the postings but to summarize this up:

Changes to the contract end date: 1) Request a contract renewal or 2) get a subsidized phone with a contract extension (1 or 2 years extension in most cases)

Changes to the upgrade eligibilty: 1) Used upgrade feature and get a subsidized phone

Re: Sprint Upgrade
 

In your case, you probably had a system error as for if you buy the Touch Pro at the $579.99 price tag, there will not be an extension to your contract or upgrade eligibility date.

As always, you can get it your way some of the time with a phone call to Sprint or retentions.

Re: Sprint Upgrade
 

the Sprint Premeir status is simple to get.. be a customer for 10yrs, or have 3 months of consistent service(no shutoffs) with a rate plan higher the 69.99 i think is all it takes....

NOONE, should have to wait longer than a yr anymore to upgrade... and its not a $$$ discount, its new customer pricing so extra mail in rebates if available and everything..