Yet another Sprint TP failed recondition
 

So I just recieved my 6th TP replacement. First the backing on this phone is differant than my last, on the black strip it says HTC, did not on the other one, the main material feels differant(last one was kinda rubbery) and a differant color.

Well i activate the phone, did not even add anything to it, I go to dial out a number manually, and the phone pauses, then i get an error screen with something like CTQG failure. Well I guess back to Sprint

Re: Yet another Sprint TP failed recondition
 

why arent u just trying to get that one working??

Re: Yet another Sprint TP failed recondition
 

6 replacements... wow.

It always amazes me when people post saying they've had to replace their phone that many times... replacing a phone once or twice. ok. But 6+ times? Either the REAL problem is the owner or just dumb luck. I doubt it's the latter....

Re: Yet another Sprint TP failed recondition
 

I wouldn't be like that. Judging someone is never a good idea... To many things you just don't know.

I baby my phones. Not terribly picky at all. I have had 3 NIB replacements and 1 refurb. All had keyboard failures. Well, so far the 3rd NIB hasn't. So, cross your fingers.

The refurb is horrible. Buttons lifted by the call end button. Enter button is sunken and hard to push. Major screen wobble. Only thing good about it is that the keyboard works.

Re: Yet another Sprint TP failed recondition
 

Well Quzi the issue I have is the switch that is activated by the stylist keeps breaking, failing, or falling out. I use my phone in the field everyday, as a work phone, not an edited - bypassing language filter vibrator. Personally it was a weak design the way the switch is set.

Re: Yet another Sprint TP failed recondition
 

the replacements are getting worse and worse. it's like the techs have been told to just throw out anything to make quota.

and unless you've been on the recieving end of the crap they've been sending out, it's not really fair to pass judgement. typically the multiple replacements are because the one you're sent to replace the original bad unit, doesn't work properly so it goes back. then the cycle continues. and continues. and continues. it's really bad these days.

Re: Yet another Sprint TP failed recondition
 

ninjamom. please PM me what was so bad in this posting that it had to be edited. i realize i'm nobody in the big scheme of things here but i'd really like to know.

Re: Yet another Sprint TP failed recondition
 

Well in response to the original poster (and guidance to anyone else having to get a replacement...)

Don't go back to sprint or replace your phone based on a software problem!

If all of the hardware works then simply flash a decent stock rom to see if the problem goes away!

NEVER trade in a software issue because you more likely to get a hardware issues in return when going through insurance as they are all refurbs!

Might I also suggest that you re-program your device using your carrier's procedures for enabling a phone on their systems? (for vzw that would be *228-1 and after reset *228-2.for sprint I believe it is a ## code)

If everything else works on the hardware then thank your lucky stars and keep the unit! Try fixing the software with a rom as your better off doing that even if the phone had no issues at all!