Camera failure device.exe help please!
 

Hey, everyone, I just got a Touch pro in trade for my Mogul through the insurance program and I can't use my camera. Every time I try to open my camera, I get a device.exe failure and it doesn't show anything through the camera lens. It has been doing this since I pulled it from the box.

I have searched and searched the forums and can't find the answer so any help would be appreciated.

Re: Camera failure device.exe help please!
 

Since you just got it, do a hard reset and try again. Cant hurt.
Start/settings/system/clear storage.

Re: Camera failure device.exe help please!
 

+1 on hard reset.

Re: Camera failure device.exe help please!
 

Hard resets out of the box usually solve a lot of quirky issues lol, def +1 on hard reset!!