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Old 07-23-2009, 06:41 PM
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Re: I cant remember my pass/lock code to my touch pro

I was just fixing to say this myself DocSim. Thanks. There was a guy that "found" a TP on the bus and instead of finding the owner they unlocked it and kept it for themselves.

You are not with Sprint, but you want to unlock a sprint phone...???
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Old 07-23-2009, 07:31 PM
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Re: I cant remember my pass/lock code to my touch pro

Domsim & Ninja mom who are posting a warning about someone finding a phone & trying to unlock a phone that does not belong to them.
I agree with that & I see how that could be a possibility.
My situation is not that. I have been to Sprint & called HTC, both unfortunately have said "a HARD RESET" is the only way! I am in the telecom business & take in account of theft, hacking, moding & trying to access all what does not yours.
My thinking was going to Sprint they can see my Name & info posted on the front of the screen, they can match the ESN & S/N to my account, but no dice. I am extremely upset about this. This is my 2nd Touch Pro in less than 5months. I was not able to sync my new one yet since I recently moved to a MAC.
So I understand your apprehension & advice. Besides that this site has many of the aforementioned "hacks
, mods, ETC" that are not from the Manufacturer. just help me with some direction if you know how I can save my data?
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Old 07-23-2009, 07:38 PM
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Re: I cant remember my pass/lock code to my touch pro

well you cannot (that i know of) get around the lock. the info that was given to the fraudulant guy was how to hard reset the device to remove the pin. if you have lost yours (how?) and sprint wont do it, then pretty much your only option is a hard reset
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Old 07-23-2009, 07:49 PM
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Re: I cant remember my pass/lock code to my touch pro

I did not lose my password, I have been using the same password for a couple months. I just got tired of having to enter it every 2hrs, so I reset the time for 12hr & the next time I had to use it the phone did not recognize it? I just cant imagine the provider or HTC does not have a way to resolve this issue. A good company plans for all forseen potential issues.
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