Re: I so cant hard reset my Verizon touch pro...
 

I have three Sprint TP's ported to Verizon service & they are damn near impossible to hard reset with the hardware buttons. I don't get why this is such a PITA, but it most definitely is.

Using the clear mem option is not really an option for me as it resets all the EPST settings & then they all need to be redone to get it back on VZ service (hard resetting with the buttons does not do that)

I needed to hard reset one of them two days ago. Half the time I just reflash the ROM again as opposed to an actual hard reset, but this time I wanted to reset. I must have done the button combination 25 times in a row before it finally worked. I swear I did EXACTLY the same thing every time, but on about the 30th try it worked............

~John

Re: I so cant hard reset my Verizon touch pro...
 

I've had troubles doing a hard reset on my Pro before as well. You just have to ensure that you are not hitting any of the directional buttons on the side of the center key. With the phone turned off, I was managing to "fat finger" the hard reset, and holding in one of the directional buttons along with the center key (and the volume down button) - and therefore never getting the hard reset done.

Re: I so cant hard reset my Verizon touch pro...
 

Re: I so cant hard reset my Verizon touch pro...
 

That is EXACTLY what I was doing the other night, I think it worked on about the 28th try............

~John

Re: I so cant hard reset my Verizon touch pro...
 

yeah i found that yesterday but don't have a need for it anymore :P

Re: I so cant hard reset my Verizon touch pro...
 

i've tried everything... the volume, reset button, holding down a million different things at one time, NOTHING IS WORKING!!!!!!!!!!!! there isnt even a "clear storage" option in my settings.......

SOMEBODY PLEASE HELP ME!!! ALL I WANT TO DO IS HARD RESET MY FREAKIN PHONE!!!!!!!!!!!!!!!!!!!!!!!

oh and i have the verizon htc touch diamond...

HELPPPPPPPP!!!!!!!!!!!!!!!!

i'm going crazy hereeee!!!!!!!!!!! :coffee:

Re: I so cant hard reset my Verizon touch pro...
 

not sure if it will work on your Diamond but for the TP all you have to do is press down on the OK(center button of the pad) and hold down while you press and hold the soft reset button. press and hold both and wait for the gray screen to pop up.