active sync not working!!!
 

My TouchPro wont sync with my pc. Ive tried everything, Hard resets, uninstall active sync on the pc, change roms.... nothing works. When I plug in my phone it ask me if I want to sync with pc or use phone as modem but when I select sync with pc nothing happens like the pc doesnt find it. What could be the problem?

Re: active sync not working!!!
 

Right click the active sync icon in your computers taskbar down by the clock and go to connection settings. Make sure "Allow USB Connections" is selected.

If that doesn't solve the issue, on your phone, go to start menu > settings > connections > USB to PC, and then make sure you deselect the "Advanced Network Functionality" or whatever it's called. Sometimes that helps.

If neither of these work, reply back and we'll go from there :)

Re: active sync not working!!!
 

There is no "advanced network Functionality" in USB to PC

Re: active sync not working!!!
 

I see ActiveSync, Enable faster data sync., Disk Drive, and Ask me first about USB.....

Re: active sync not working!!!
 

Ive tryed to connect with two different computers and neither detect the phone.

Re: active sync not working!!!
 

bad usb cable?

Re: active sync not working!!!
 

Maybe but it charges it.

Re: active sync not working!!!
 

Settings>Connetion tab>USB to PC> UNCHECK Enable faster data synchronization

Re: active sync not working!!!
 

Ive tryed that too.

Re: active sync not working!!!
 

Have you tried rebooting the pc? or just logging off and back on?

Re: active sync not working!!!
 

Yea Like I said I tryed two different pcs.

Re: active sync not working!!!
 

I too had this same problem almost. I wasn't getting any messages on either my PC nor my phone asking anything it just wasn't synching nor recognizing my device. However, I found help on Microsoft's site and it suggested I do what this poster suggested you do and Voila it worked. I seriously doubt you didn't find this what I suspect is that you didn't go to the right location to find it.

Go to Start on your Touch Pro ----> Settings ----> Connections tab ----> USB to PC -----> then uncheck the box "Enable Advanced Network Functionality".

If you don't see this then I suspect there is something wrong with your Touch pro because that should most certainly be there.

Re: active sync not working!!!
 

I am having the same issue with a HTC Mogul. I have tried checking/unchecking the "Enable Advanced Network features, tried to delete the "Mobile Settings" within Activesync. I tried a different USB Cable/different workstation (All Windows XP SP2) nothing seems to work. I am using the DCD 3.2.6 ROM (A Scott Scrossler ROM) I have tried just using it as a hard drive, it doesnt detect it as a drive either. I can tell it knows it is plugged in due to the charging light. As far as any connectivity from the Phone to the PC - NO LUCK!! Please help. I am leaning to a hardware/issue or some setting being overlooked on the phone itself.

Re: active sync not working!!!
 

I'm in the same position as you ktopel.

Re: active sync not working!!!
 

again there is no Enable Advanced Network Functionality the only box I can check is the one that says "Enable Advanced Network features"

Re: active sync not working!!!
 

I've even tried a hard reset still with no luck...might have to flash it the old school way?

Re: active sync not working!!!
 

I was in the same boat as you. I tried two different USB cables, switched the "enable advanced network features" on and off, reset my phone and laptop, notta.

Last night, I plugged in a Bluetooth USB dongle to my laptop, and went to activesync on my phone and selected connect with bluetooth. The computer finally recognized my Touch Pro, and installed the drivers. I tried about 10 minutes later to connect with the USB cable, and this time it recognized my phone.

Re: active sync not working!!!
 

I have looked further at the USB pins on the bottom of my HTC Mogul, it seems as though I only have 4 bronze pins. It looks like there is a space for a 5th, but it may have fell out. Can someone confirm with me how many bronze pins there are on the Mogul? I will try syncing through bluetooth.

Re: active sync not working!!!
 

are you able to access the device via My Computer? If so.. your computer recognizes the device fine, but ActiveSync is never notified (or is set up to do nothing). Have you tried it on another computer?

Re: active sync not working!!!
 

A lot of the cables that charge will not transfer data so the phone isn't "seen" by the PC.. as igo5onit said.. be sure you can go to "my computer" on your pc and see the phone as a drive.. (Even with active sync chosen as connection type). If so then the fault is not in the cable.

Re: active sync not working!!!
 

No need to double post.

Thanks,
Coz