Gotta love Sprint TEP.

[Xellios]

So I've had the Sprint Total Equipment Protection for quite some time now. I originally had a Palm Centro that got screwed up when I was working. I have yet to file a claim on it, and sort of put it away for a while.

In the meantime a buddy of mine gave me his old ppc 6700 because he had just gotten the iphone. Ive used it for a while, but its annoying because the battery is shot. I've also dropped the phone and the little click wheel in the middle is shot now. While researching for batteries online a buddy of mine who works for Sprint told me to go to a Repair center and see what they can do. They offered to do an "Advance exchange" for a refurb 6700 and I was on my way.

Not even 2 days later, I was driving in my car, phone in pocket when it rang.. when I answered the phone i noticed the screen had cracked like a cobweb. I went back to the store, and they told me they had to do an insurance claim on it for a $50 deposit, but they didnt have any more 6700s so they would be sending me a Mogul! I was extatic. The Mogul arrived 2 days later. (Yesterday)

Fast foward to Today. I'd not had the phone 24 hours when I realized the Wifi switch was not working and the wifi was constantly turning itself on resulting in massive battery drain.

I called the insurance company this afternoon and long story short, They are express shipping me a Touch Pro!

I'm so excited, and I cannot wait. This phone along with my new Everything Data plan is going to make me quite the happy camper. I feel like a kid on Christmas Eve!

[Phreddo]

the TEP replacement is going up to $100 for the smartphones

[DaPeeps]

Originally Posted by Phreddo

the TEP replacement is going up to $100 for the smartphones

EWWW What?! That is pure @ss....

[groovdafied]

Originally Posted by Phreddo

the TEP replacement is going up to $100 for the smartphones

In other words, sprint is saying to take care of your **** or 100$ budday! Kinda agree, kinda don't...probably jupming it up for just the money.

[imtjnotu]

what do i have to do to trade in my TP for a new one...what do i have to break on this thing cause i dropped it the other day and had a few scratches on the top while it was in the Case that came wit the phone.....i dont want scratches and want a new one so what do i have to do

[Taishar]

Originally Posted by imtjnotu

what do i have to do to trade in my TP for a new one...what do i have to break on this thing cause i dropped it the other day and had a few scratches on the top while it was in the Case that came wit the phone.....i dont want scratches and want a new one so what do i have to do

It's people like you that are causing the insurance replacement cost to double.

[imtjnotu]

Originally Posted by Taishar

It's people like you that are causing the insurance replacement cost to double.

people like me? really? somone like me who has yet to even exchange his phone?...somone who is still on there first TP?

[stifiling]

Originally Posted by Taishar

It's people like you that are causing the insurance replacement cost to double.

i don't think it's person intentionally breaking the phone....i think it's the person telling the person about the trick of breaking the phone.

breaking the phone when u know u'll get a replacement $600 device is something anyone would do. but the geek who knows the trick, has gotta be smart enough to know that...."although i'm gonna miss my 200 thanks, telling everyone how to get a free touch pro is jus not wise on my part. because next year i won't be able to get the 'touch professional pro'."

[Xellios]

Hmm.. I guess I squeaked right by then.

[No1ustad]

prolly from the loss they incurred switching ppl from the moguls to the TP's.

you know when it's goin up to $100? do we get "grandfathered" in at the rate of $50, that is what we agreed to when we signed up...