Removing old mail accounts from TF3D
 

So I just flashed my TP to an updated ROM and restored all my data using Sprite Backup. It brought everything back fine, however it also brought back the 2 POP mail accounts I had configured previously. TF3D is still showing envelopes containing emails for these accounts, however the accounts and emails do not exist on the system itself. Tapping on them simply brings me to the Setup New Account screen. How would I go about removing these non-existent accounts so that I may remake them from scratch? Thanks.

Re: Removing old mail accounts from TF3D
 

open the keyboard (easier that way) and touch the email box. When it shows the accounts (one in yellow) press the down 'arrow' of the d-pad and highlight the account that you want to delete. The 'menu' on the bottom right only has 'options' and 'delete.' Hit delete and it should get rid of that account.

Re: Removing old mail accounts from TF3D
 

I'm having the same problem, and its not that the accounts are setup and can be deleted from the accounts screen - thanks for the idea tho - its that they don't exist to be deleted but the e-mails show up on the Mail tab of the TF3D screen.

Re: Removing old mail accounts from TF3D
 

If you make a new account in email, I think that will convince TF3d to re-generate its view of your mail folders.

Re: Removing old mail accounts from TF3D
 

Sorry, no luck, those phantom accounts are still there. As another person said, they do not exist in the account list for me to delete them, they are only visible in TF3D

Re: Removing old mail accounts from TF3D
 

Yeah, I had tried that already, made and even deleted 2 new mail accounts. The "phantoms" still stick but the new accounts appear and disappear

Re: Removing old mail accounts from TF3D
 

Weird. I wonder what its picking up? You could nuke the database used by tmail (help me out here folks, anyone remember which .vol that is?) and soft-reset. Then tmail should re-create the database all clean and empty. Maybe that would do it?

Re: Removing old mail accounts from TF3D
 

you mean the cemail.vol file? I tried to delete it but it said it was in use :(

Re: Removing old mail accounts from TF3D
 

go into dotfred task manager and kill tmail.exe, then try it. Might need to uncheck TF3d from today settings too.

Or, just rename it using total commander and then restart, then delete the renamed file (old trick for those pesky locked files ;) )

Re: Removing old mail accounts from TF3D
 

Here i was thinkin' I was the first with the answer...
Thats a tough one.

Re: Removing old mail accounts from TF3D
 

Ok, I ended up having to create a mortscript to delete the cemail.vol file on restart.
That got rid of all my mail. but *shrugs* eh, whatever. Had to reinstall picturemail to get that account to show up and remove and re-configure my exchange server.
But all is good now. Thanks for helping to lead me in the right direction.

Re: Removing old mail accounts from TF3D
 

I am having the same phantom email account problem. I restored my Touch Pro from a backup that I made with the HTC utility and now TouchFlo shows the 3 email accounts that I had set up previously, but they do not actually exisit.

What is the script that you used to remove all of your email account on your TP?

Thanks in advance,
John

Re: Removing old mail accounts from TF3D
 

I also had that problem and that is why I stopped using SpriteBackup. But,, and correct me if I am wrong, I believe that when I restored backup I un-selected the e-mails backup. Or maybe I just set up my e-mail first then restored backup. I honestly can't remeber but I believe one of those two. Sorry if this doesn't help!!!

Re: Removing old mail accounts from TF3D
 

Yeah nuking the database is just shy of a hard reset ;)

Apparently something about restoring from backup is putting something in the db that TF3d sees, but the mail app doesn't. Nuke it from space, it's the only way to be sure.

Re: Removing old mail accounts from TF3D
 

I had this problem till I started using SK Tools. The option is under the PIM category, and then Delete PIM information.

The only way I could get rid of phantom mail folders.

Re: Removing old mail accounts from TF3D
 

I assume that this will also wipe my contacts. Not a big deal as I have them backed up on my Mac and can put them right back on.

Anything else that it deletes that I should know about?

This might be the perfect solution. Thanks!

Re: Removing old mail accounts from TF3D
 

Nope, it wont wipe your contacts. It only removes the mail account or PIM accounts you choose. If you dont choose nothing else, then all other PIM information stays intact.

Re: Removing old mail accounts from TF3D
 

For added reference, I had to re-cook for test. I used Sprite Backup and restored. First did it right after flash and had ghost e-mail account you are all talking about. Then I hard reset, set up e-mail, then restored. All is fine...no double e-mail accounts, etc. Hope this is useful!?

Re: Removing old mail accounts from TF3D
 

just saved a text file in /windows/startup called deletecemail.mscr (get rid of the .txt extention) and the contents of the file was Delete cemail.vol

make sure to remove it from startup after your softreboot.

btw, credit goes to a poster on xda, but I dont remember who or what post. i came across it while trying to find a solution, but I didnt try it first. So I lost the post.

Re: Removing old mail accounts from TF3D
 

Gotta thank you! This method worked perfectly. Much appreciated!

Re: Removing old mail accounts from TF3D
 

So I got SKTools, but i cannot find any option anywhere to Delete PIM Information, where exactly is this located in the app?

edit: Nevermind, didnt see the Categories menu

Re: Removing old mail accounts from TF3D
 

Sprite offers a solution:
Unable to restore POP/IMAP accounts after ROM update or to a new device

Worked for me.