So this is what the Touch Pro is supposed to be
 

Went and exchanged my touch pro at Best Buy (before my 30 day was up)last night and I am def. happier. The battery life on my other one was just terrible. Never really noticed the home key sticking up a little bit until I felt the new one. The build date on the new one is 12/22/08. It really does seem to be better over all. The hard keys seem to be much more responsive and it just seems to be snappier. I pulled it off the charger fully charged last night around 9pm central time and it just died on at 4:54pm. Way better than I was getting on the other one. Total talk time was 122minutes. The Data was at 6626 kilobytes and 628 kilobytes of texting. Feel a lot better about this phone now. With the other one I always just carried the charger in my pocket. I did have the batter yon the old one tested at the sprint store and they said it was fine.

Re: So this is what the Touch Pro is supposed to be
 

Happy to hear the newer phones are better build quality..

Re: So this is what the Touch Pro is supposed to be
 

Yeah... Im just waiting to change mine.... The home key on mine is sticking WAY up... and I am noticing the battery getting worse and worse.

Re: So this is what the Touch Pro is supposed to be
 

I just got a Touch Pro to replace my Diamond and am WAY more impressed. I took my phone off the charger this morning at 5:30a, it is now 5:06p and I am at 60%. Well over 24 hours on the battery for me. Email checked every 15 minutes, 10 texts, about 75 mins. talk time, and browsing. Very, Very much happier then the diamond....Especially with Juggs. Rom!

Re: So this is what the Touch Pro is supposed to be
 

Yeah, I had really really really bad battery life when I first got my tp. Trained the battery, no improvements. I finally broke down and bought Seidio's 1500 mAh. It's friggin great.

Re: So this is what the Touch Pro is supposed to be
 

I'm way past my 30 day's, ordered mine the day they came out... I do have tep, any ideas on how to get a "better" one and not a refurb. These are buggy enough, not going to take any chances with a refurb unit. (my build date is 10/20/08 )

Re: So this is what the Touch Pro is supposed to be
 

I don't think they are sending out referbs yet, reports I've read here have all stated that the replacements have been NIB. So if you hurry ...

Re: So this is what the Touch Pro is supposed to be
 

yeah new in box for me too. and they let me keep ta old battery styles and battery cover !!

Re: So this is what the Touch Pro is supposed to be
 

That's cool Cub.. Lucky

Re: So this is what the Touch Pro is supposed to be
 

Yeah cub good deal with being able to keep that stuff. I was thinking about taking mine back and getting a new one because of the battery life.

Re: So this is what the Touch Pro is supposed to be
 

So, the new builds don't have the button sticking up? I may have to get one. Also, I can't barely talk on my Pro without losing at least one bar of battery. I HAVE to take my charger with me everywhere. If I am going to use my phone at all, the battery is killed. It costs $50 to use my TEP, right?

Re: So this is what the Touch Pro is supposed to be
 

Nope, the $50 is only if there is water or visible damage (like if you dropped or cracked it) Otherwise, if it's not working and they can't fix it it's free!

Re: So this is what the Touch Pro is supposed to be
 

I've never seen a single refurb 6850 here in the store, so no trouble there.

I had one the day it was released and I 30-dayed it because of various issues. I finally just got a new one this week (Tuesday) and I must say, it physically feels better, is faster (but still delays while texting), and no raised home-key.

Re: So this is what the Touch Pro is supposed to be
 

HTC must be tightening their manufacturing standards...

Re: So this is what the Touch Pro is supposed to be
 

I'm going to go in this weekend and test my luck. $5 says I'll be the first to get a refurb. I just seem to be cursed with them...

Re: So this is what the Touch Pro is supposed to be
 

that's because of your poll the other day!just kidding my man.if you do get a new one,please let us know about the rom,build date,etc.thanx!

Re: So this is what the Touch Pro is supposed to be
 

Yes... Please do wave...

Re: So this is what the Touch Pro is supposed to be
 

That's actually pretty funny. I was wondering if there was going to be any spillover...

I'll keep ya updated.

Re: So this is what the Touch Pro is supposed to be
 

i'm glad you have a sense of humor wave! my pro is /has been acting up but i don't want to trade it in a get a crappier one.

Re: So this is what the Touch Pro is supposed to be
 

Yeah, I got a good chuckle out of that. I figure worst comes to worst I'll just check the refurb status before I hand mine over and if it is a refurb throw it at them and run...

Re: So this is what the Touch Pro is supposed to be
 

lol... Ask them for your original Touch Pro back and let them keep the refurb...

Re: So this is what the Touch Pro is supposed to be
 

Well, thankfully the newer builds are nicer. I don't know if they ever went through with the redesign of the Pro, but if they are going to I hope we'll get some news.

Re: So this is what the Touch Pro is supposed to be
 

Redesign of the the Pro? What do you mean Sau?

Re: So this is what the Touch Pro is supposed to be
 

There was a rumor about HTC remaking the Pro... but I'm guessing they didn't follow through.

Re: So this is what the Touch Pro is supposed to be
 

Yeah... Unless it was GSM vs. Sprint CDMA vs. Verizon CDMA?

Re: So this is what the Touch Pro is supposed to be
 

Nope. It was redesigning the CDMA version aesthetically and fixing some hardware things. I'm trying to find the source.

Re: So this is what the Touch Pro is supposed to be
 

Ahh... lol... Video drivers, no GPS lag, etc...

Re: So this is what the Touch Pro is supposed to be
 

Are you guys going through a repair store or regular store? Mine falls under the serial number range that had peeling chrome bezel. I also just sent it my MIR. Should I wait to get my rebate before I exchange. The rebate states that I need to have the phone active for atleast a month. If I swap phones, they might think it's been less that 1 month. Does anyone know if they base it on the serial number or the type of phone?

Re: So this is what the Touch Pro is supposed to be
 

I don't think you'll have an issue with your rebate because it will show up as a replacement.

Most of us are going into stores that are also repair centers. You can find one using the tool on Sprint's site.

Re: So this is what the Touch Pro is supposed to be
 

I want to exchange my TP also from BB. What do I tell them? (I am within the 30d limit)

Re: So this is what the Touch Pro is supposed to be
 

WHAT!?!?! You want to exchange your TP for a Blackberry?!? This should be an automatic shunning.

SHUN!!

EDIT:
UNSHUN.

I looked at this again and now assume you mean best buy. (Sorry, people have been going on about the crackberry here at work.) Just tell them it's not working right. You have friends and theirs work better...

Re: So this is what the Touch Pro is supposed to be
 

I appreciate the UNSHUN :) Yes sire I meant from Best Buy!

So they'll just do it without asking questions?
Sadly I have unlocked my phone and I am on a Jugallo rom... I assume that is problematic?

Re: So this is what the Touch Pro is supposed to be
 

Reflash the original rom. You can find it on the upgrades page in the stickies.

Re: So this is what the Touch Pro is supposed to be
 

When you guys are talking about exchanging your phone out and not getting a refurb but a new phone, are you talking about HTC warranty service, best buy, or sprint store? HTC will RMA my phone but the company I send it to only does repairs apparently.

Re: So this is what the Touch Pro is supposed to be
 

Yes, it is ajs.. You will at least need to flash back to the stock ROM.. Re-locking is optional...

Re: So this is what the Touch Pro is supposed to be
 

I'm talking TEP return through an authorized sprint repair center (usually also a sprint store). I should have a "new" phone in 3-4 days. I imagine there is a lot more paperwork and time involved to go through HTC, if they'll even take it. I think they usually referr you back to the carrier. At least they did when they were UTStarcomm.