Help with Syncing Problem with Outlook Email Account
 

I have the HTC Touch Pro and am having difficulty with my work email account syncing properly with the phone. When I first got the phone and setup the outlook email through exchange the emails flowed into my phone simultaneously. However a week or so ago I accidentally cleared all my data back to the phone default settings as to when I bought it. My yahoo email still shows up properly, but my outlook account only syncs when I am at work logged into our system, or when I log into the exchange network. Once I log out of the system, the incoming emails stop showing up on my phone. Can you tell me why I wouldn't be able to get my outlook email at all times of the day, even when I am not logged into the system? Really it is pointless to only have my outlook email update on my phone when I am sitting at a computer viewing. Any help or suggestions are greatly appreciated!!!

Re: Help with Syncing Problem with Outlook Email Account
 

did u use sprite backup to restore or something? I would just go into the outlook email settings, edit account set up. did you set the email account on your TP?

Re: Help with Syncing Problem with Outlook Email Account
 

I did backup all my files. I don't belive it was with the Sprite application though, and I even deleted the backup file. Also I have tried terminating my outlook account, and setting it up again and still have the initial problem.