PPCGeeks - Camera question

Quote:

Originally Posted by faceoff101 (Post 610846)

i already did a swap today lol last touch pro they had in a 20 mile radius can you believe that, the sprint stores would have a couple in stock but if you came in with a problem they would deny changing the phone for a new one even if your still under warranty, i had to call somewhere 20 miles away from where i live at to get a working touch pro, dont get me wrong the other phone was solid just the dead pixel igged me, if your going to spend over 600 for a phone everything should work on it with out flaws, Yes i do see the little white dot i had the same problem the new one i got is solid i checked it before leaving the store but it's a shame that the workers in sprint are hiding the phone from customers that have problems just so they don't have to swap a new one with your defective one.

A bit off Topic but -

The sprint store tried to pull the same thing with my wife- she had a Samsung M520 that got swapped out like 4x and on the last one they said the next time they would give her a different phone, well it messed up again so we went back in and they said that they would swap it out with a High note but they didnt have any in stock and to come back in 4 days... when my wife came out to the car and told me what they said, I told her to go back in and ask if we could go to a different sprint store location to do the swap and if they would call and explain the situation. When she went back in he said thats too much hassle and just went to the back and got a new High Note and did the swap, he told her they are not suppose to give Brand new phones as replacements but he got the OK from the manager to do it this one time.

YMMV that just sounds like the same type of situation you described