Device can go faster - message
 

Have any of you come across this? When I connect my TP to my computer, an message pops up saying that my USB 2.0 device could go faster if I connect to a HI-SPEED port.

The problem is, all ports on my desktop ARE 2.0 HI-SPEED. I have reconnected in ever port only to get the same message.

I also have 2.0 compliant usb cord. Basically everything is 2.0 usb

Re: Device can go faster - message
 

funny you would say that, I just got that message today (never seen it before)

~John

Re: Device can go faster - message
 

Try restarting your PC.

See if there are any chipset and/or USB host adapter driver updates.

Re: Device can go faster - message
 

i used to get it all the time when i had my curve...never got it with my diamond though...and same thing, all of my usb ports are 2.0, so i wonder about this....

Re: Device can go faster - message
 

I have restarted my pc many times.

It continues by having me click to see available ports that are hi speed. It then indicates that ALL my ports are hi speed. What the flip?!!?!

Re: Device can go faster - message
 

Plug it into a diff port if that dont work try a diff cable. Also make sure your cord isnt running over any other cords. This happens for not just your phone but many devices like cameras, mice, removable storage get this error sometimes and its the result of interfeerence on the cable itself. USB 2.0 is verry picky.

Re: Device can go faster - message
 

Like I mentioned in the quote you just quoted from me: "...I have reconnected in ever port only to get the same message."

I have tried all ports.

Re: Device can go faster - message
 

I just ignored it. Are you transferring any large files? If not then don't worry about it.

Re: Device can go faster - message
 

how about trying it on a different computer?

Re: Device can go faster - message
 

I do transfer large files,and they seem to take a long time

Re: Device can go faster - message
 

If you don't set your connection to disk drive mode then your large transfers will take forever. ActiveSync just doesn't transfer files very efficiently. Hence why that disk drive mode is there.

Something to try to correct the message is to uninstall the drivers from Windows and let Windows reinstall them. You would be suprised at how often something this simple fixes problems like this. Keep in mind, there are potentially three drivers to uninstall depending on how your phone is set up. There is one using Advanced Network Functionality, one that doesn't use Advanced Network Functionality and one that is used for Disk Drive mode.

Re: Device can go faster - message
 

do this.
it sounds like all the USB ports on the computer function on an internal USB controller hub. if the drivers for the USB controlled HUB are not up to date this may be the problem. its possible the HUB does not recognize the device as a valid USB 2.0 device and that is your problem. try on a differnt computer and see if you get the same error message. you can also try purchasing another USB controller card and see if you get the same error message. if you do, your controller has out of date drivers. if updating the drivers did not work you need a new controller card.

Re: Device can go faster - message
 

Definitely try updating chipset and USB host adapter drivers before spending $$$ :)

Re: Device can go faster - message
 

I should have mentioned that I have done all of these steps. I have uninstalled the adapters, the hub, updated the chipset to no avail.

"its possible the HUB does not recognize the device as a valid USB 2.0 device and that is your problem."

Actually, the message says my device could go faster because it recognizes the device as usb 2, but says the port isn't.

I'll have to check with another USB 2.0 device and then on another computer.

Do you think that it could still be transfering at 2.0, even though it says there is a problem? How would I check.

Re: Device can go faster - message
 

Hey, I just figured it out! It was my freaking cord!!!

I just bought it and it is a name brand cord that states that it is 2.0 HI-SPEED.

I switched to another 2.0 cord and the message went away. I hope someone can benefit from this.

Thanks

Re: Device can go faster - message
 

Umm, why are you not using the supplied USB cord with the phone? You problems would have been solved a long time ago and we would not have wasted all this time for nothing....

Re: Device can go faster - message
 

Haha, I spent a lot of time reading through this. I agree, but maybe he lost it. I usually try 9 things only to find out it was the easiest thing too!

Re: Device can go faster - message
 

umm, excuse me? Don't pull an attitude on me! You only posted once before your last stupid comment. I didn't realize you wasted "all this time". I didn't see you offering a suggestion that it may be the cord. Like many people, I connect at different spots; Office and work. Of course I still have my original cord. IT'S AT WORK! I bought another 2.0 cord for home!

In fact, the cord that just solved my problem WASN'T THE FACTORY CORD EITHER! It was just another 2.0 cord I had in storage. This proves that a regular 2.0 cord SHOULD work.

In conclusion: No one wasted any time. We figured out that sometimes users can get this message if their cord is damaged. This may save them from reinstalling all those drivers again. Someone else is going to benefit from this at some point.

Re: Device can go faster - message
 

Easy, we can all be friends here. This is not a place to flame. I am glad you got your problem solved and some others posted the same problem. I hope your solution fixed it for them too! Stay around, this is a friendly place though.

Re: Device can go faster - message
 

make sure usb is set to 2.0 in the BIOS this IS your problem!

Re: Device can go faster - message
 

He said he fixed it with a new cable. Maybe this will work for someone else though. You want to maybe give an easy to follow guide to help others?