Got My Replacement Today From Sprint..
 

So far doesnt seem to be any better than the one it replaces. Battery is dismal and it added a new set of problems.. This one shuts off as in totally shuts off and have to press the button to boot it back up (as if the battery was removed) whenever I slide the keyboard shut. What the heck?

I really want to love this phone, but I'm thinking about jumping ship all together and going to ATT and the iPhone.. I realize the iPhone has its issues, but so far from what I see it seems a bit more stable and slightly better battery life, no keyboard :( I dunno, I'm not an Apple fanboy but I'm not an HTC fanboy either. I just want a phone that works with either a generous and functional touch screen keyboard or physical keyboard and exchangesync. Those are my two real needs. I had a Touch before, good phone, VERY stable and I would have kept it had the damn on screen keyboard been more usable with my fat fingers. Battery life wasn't perfect but its a hell of a lot longer than the Touch Pro. Nor would I mind living with less then perfect devices if they were more reasonably priced, but this high a price tag with these issues and its just too frustrating to live with.

Re: Got My Replacement Today From Sprint..
 

Go to a store and show the problems. They should give a new one right there. If they dont then tell them thanks, and jump ship. I have had three phones in a row that were bad before.
I took my TP back recently and the second one I got has been so nice I dont even want to upgrade to a different ROM.

Whats your build date ?

Re: Got My Replacement Today From Sprint..
 

http://forum.ppcgeeks.com/showthread.php?t=45060

Read that thread, it's pretty dead on when it comes to battery issues.

Not really sure why you swapped your device for battery life issues, as it's known across the board that the life on these devices isn't that great yet

The Mogul had terrible battery life when it launched too, and towards the end it would last for days.

In short, switching carriers isn't going to make a bit of a difference. They all have the same devices, for the most part.

Re: Got My Replacement Today From Sprint..
 

My battery last way longer now. I use to get maybe 3 hours of regular usage. I get at least 8.

Re: Got My Replacement Today From Sprint..
 

Not always. Us CDMA users often get the ghetto phones. The GSM phones usally are much hotter. I love the GSM Pro and Diamond. I don't know why Sprint puts those ugly battery doors on them. And the GSM Vogue has WiFi. If AT&T had some better coverage I would switch in a heart beat. I really wish Verizon was GSM. SIM cards are convenient and no mess with ESN's. Anyhow just my view...

Re: Got My Replacement Today From Sprint..
 

+1 mines way better also. as for jumping ship, im on my 4th diamond and now all is good. still on first pro, no problems. as for the iphony, pay more for your plan, apps, ect? why

Re: Got My Replacement Today From Sprint..
 

still sounds like you don't really want to jump ship...can you say ETF. Sprint has yet to cave to that whole ETF deal but that's another issue.

I say, stick with the TouchPro. Battery life has always been and WILL always be an issue with these types of phones...even after 12+months...the Mogul got better, but not outstanding.

You say you want to jump ship to the iPhone...over battery issue...lets be real. That is one of the MAJOR complaints about that thing. Depending if you're going with the 3G...you're really sucking down battery life then. That is IF you get 3G coverage.

At least I know that in a couple of months, we'll be b**ching about ugly extended battery doors and the debate on how big a battery everyone is gonna get, where as with the iPhone you're stuck with what Apple says you're gonna get...until, of course, the battery eventually fails. Then again, they're banking on you upgrading before the iPhone 3G's shelf life is up...happens every year with their product...LIKE CLOCK WORK.

So, I think you should stick it out...stay out of the Sprint store, but definitely talk to retentions. Do the whole "I'm dropping Sprint for the iPhone because Sprint phones suck..." thing...chances are, you'll get a solid deal for something new/different maybe a BB Curve...but either way, I think you'll end up with a better deal by NOT jumping ship.

Re: Got My Replacement Today From Sprint..
 

The imported GSM phones are hotter, yes. Go into an ATT store and show me anything (besides the iPhone) that is that much better than it's CDMA counterpart.

Not to mention the original GSM pro and diamond have less RAM than their CDMA counterparts.

Re: Got My Replacement Today From Sprint..
 

Does the original GSM Pro really have less RAM? I was under the impression that it was the same, although I know the Diamond was definitely less.

Re: Got My Replacement Today From Sprint..
 

Well my battery issues on my first phone were way beyond even what everyone else was experiencing. I was getting less than an hour standby and about 10 minutes talk time. It would get sooo hot you could hardly hold it and once warmed up would not charge. The iphone isnt known for stellar battery life but its significantly longer than the touch pro.

I'll admit if the darn thing worked as advertised I'd be a happy clam, but the level of frustration is making me feel like jumping ship just to spite them. And I don't say that lightly! I have been with Sprint for 12 years or so and have 5 lines of service plus a data card. I love the data card and would keep it, and most of my employees phones are fine. But I just can't seem to get a working phone that fits my needs and or works at the same time.

Re: Got My Replacement Today From Sprint..
 

288 vs. 192 I think.

Re: Got My Replacement Today From Sprint..
 

I might be coming with you as well. I've been following the Touch Pro feedback pretty closely because it's the ONLY Sprint smartphone I am interested in. I'll give it a couple months to see how things like battery life hold up.

I have 3 lines with Sprint on a family plan and I'm out of my contract with all three. FREE AGENT BABY! :)

And to add to Sprint's dismal smartphone selection, I've started to experience dropped calls in my home for the first time in 8 years with Sprint.

Re: Got My Replacement Today From Sprint..
 

Have you visited the threads with all the "TouchPro Essentials"...there's a battery hack there that helps with batt life. The heat issue is something that all of us are experiencing. That seems to be a hardward issue across the board. As for the not charging due to the heat...it was mentioned in the forum as a safety feature built into these batteries so it doesn't explode. There are a couple of things that can be done if you're into a work around...keep the keyboard slid out and keeping the stylus out of the slot during rechrge will help dissipate the heat. I keep mine in direct line of fire of my laptop cooling fan. I got over my frustrations and dealt with the issues...but if it IS such a "deal breaker" for you...I'd say move on...but these issues you're having is across the board. Oh, the battery...turn off the email push...or lengthen the amount of time before it checks the network for new mail...I keep my bluetooth turned off unless I need it...all these things will help

Re: Got My Replacement Today From Sprint..
 

Batteries need time to settle in, out of the box performance for a new battery is horrible for the first week...

Re: Got My Replacement Today From Sprint..
 

sorry to hear about you phone bro send it back to assurion and get another one

Re: Got My Replacement Today From Sprint..
 

Hey mrchris1234, my name is BJ DeHut and I am a representative for Sprint. I am sorry to hear you are having such troubles with your Touch Pro! If this hasn’t been resolved by the time you get this message feel free to email me at bjd@sprint.com and I can forward you on to someone who can handle this directly.

Re: Got My Replacement Today From Sprint..
 

You keep mentioning the battery life on the iPhone being better... first you say slightly, then you say significantly... Which is it?
IMO... maybe slightly, but not significally - since my friends that have them have to charge their phones every night just as we do. Maybe if you turn off 3g and do the other little tricks just like we have for WM phones.
It's unfortunate that you've experienced problems with the touch pro, but you can't compare a defective phone to another phone's paper specs. You claim your first phone only had 1 hr in standby? And you also say your replacement isn't any better? That's bad luck right there. I just can't understand how someone can get two TPs that only get 1hr in standby... In any case, it's not normal so you shouldn't judge it as such.
People on both sides complain about battery life and have all these tricks to get around them. I get between 1-1.5 days with light-moderate use on the stock rom now that i'm not playing with the phone all day and that's perfectly fine with me. It's either the same or a little better than my mogul and i had the 10% increased extended battery on that brick. Keep in mind i get a full day even with 3 or 4 different UIs running all day (don't ask, i love having choices ha) and its battery life is still comparable to a phone that has only one kind of UI. Now i don't own an iPhone, so i cant say for sure how comparable the life is... but like i said, my friends HAVE to charge their iPhones every night just like i do...
If you can't get a proper phone from Sprint, then maybe you should jump ship... but just remember you're going to a more expensive carrier and a phone that comes with problems of its own. You will also be experiencing more dropped calls. Maybe you should get a hold of a working TP first before you make your decision. At least 96% of us aren't running around with a TP that's only getting 1hr in standby. If you like WM's customization and freedom then i have a feeling you'll regret your choice... but i hope you'll find something out there that'll make you happy and goodluck figuring it out.

note: if you liked the touch, did you try using one of the bigger soft keyboards and skins out there??