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-   -   Can't Figure out why my Touch Pro wont turn on, HELP! (http://forum.ppcgeeks.com/showthread.php?t=46142)

drdjdesi 11-23-2008 01:54 AM

Can't Figure out why my Touch Pro wont turn on, HELP!
 
I have a touch pro which was working perfectly, I wasnt paying attention and I put in the battery wrong. Once I put it in correctly, it wont start up now. Battery was fully charged. It worked perfectly fine until I put the battery in wrong:(

I looked at the slot where the battery goes and nothing seems broken. How many "prongs" do you guys having in the battery compartment (ie, how many copper "connectors" come in contact with the open part of the battery). I see a total of 5, 2 sets of 2 with a single one in the middle.

I know, I know, I should have been paying attention:( Any Ideas what I may have broken in there?

Lylej2k 11-23-2008 01:56 AM

Re: Can't Figure out why my Touch Pro wont turn on, HELP!
 
are you sure they're all making contact?

drdjdesi 11-23-2008 02:09 AM

Re: Can't Figure out why my Touch Pro wont turn on, HELP!
 
Here are pics of the backside
http://i19.photobucket.com/albums/b1...I/SANY0003.jpg
http://i19.photobucket.com/albums/b1...I/SANY0004.jpg
http://i19.photobucket.com/albums/b1...I/SANY0005.jpg

drdjdesi 11-23-2008 02:10 AM

Re: Can't Figure out why my Touch Pro wont turn on, HELP!
 
Quote:

Originally Posted by Lylej2k (Post 537243)
are you sure they're all making contact?

Looks like they are. I have a second battery which was charged, it doesnt work either. Its not a "program" problem, I was using it JUST before I decided to switch batteries:(

When I put the battery in, it doesnt "click" into place (if that makes sense)

Certs 11-23-2008 02:29 AM

Re: Can't Figure out why my Touch Pro wont turn on, HELP!
 
If you put the battery in and plug the phone in does it charge? The light around the D-pad center button will light up, even if the phone's off

drdjdesi 11-23-2008 02:32 AM

Re: Can't Figure out why my Touch Pro wont turn on, HELP!
 
Quote:

Originally Posted by Pattycerts (Post 537277)
If you put the battery in and plug the phone in does it charge? The light around the D-pad center button will light up, even if the phone's off

The center pad does not light up when I have it plugged into the charger:(

Certs 11-23-2008 02:33 AM

Re: Can't Figure out why my Touch Pro wont turn on, HELP!
 
Sounds like something's fried..try returning it and see if they can test with another battery if not

drdjdesi 11-23-2008 02:41 AM

Re: Can't Figure out why my Touch Pro wont turn on, HELP!
 
Luckily I have the insurance so Ill head to the sprint store in the morning. Do they replace it instore or do I have to wait for it to come through the mail?

ct2355 11-23-2008 02:53 AM

Re: Can't Figure out why my Touch Pro wont turn on, HELP!
 
the connector in the middle is your problem, try using a pair of tweeser to pull it out alittle. i had the same problem. i simply pull it out and up then my phone worked just fine. i hope this helps

fearbasel04 11-23-2008 03:16 AM

Re: Can't Figure out why my Touch Pro wont turn on, HELP!
 
Quote:

Originally Posted by ct2355 (Post 537307)
the connector in the middle is your problem, try using a pair of tweeser to pull it out alittle. i had the same problem. i simply pull it out and up then my phone worked just fine. i hope this helps

i second that seems your middle bent in. try to unbend it but be careful


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