I need someone's opinion

[chedda_chez]

Originally Posted by afx

If you bought the PSP then there is no reason to have sprints insurance, BBY will take care of the phone should it go busted.

NOT TRUE...the PSP insurance through Best Buy doesnt covered lost/stolen. I have both insurances and i feel completly protected if anything happens to my phone.

-Chez

[ls3mach]

Geeze this thread sucks. Best Buy does not giive 2 ****s about you being a Sprint customer. They only care about you being their customerr.

I am guessing that you are hesitant to return the phone because you don't want to lose your number. I cannot advise on that situation. My friend is having the same problem with his Treo 800w. Also the Best Buy Performance Service Plan is complete and total garbage regadring a Sprint branded phone. I am not going to get in to this discussion, but the plan changed MANY years ago. It used to be great, back in 03, when I purchased my Treo 600 from them. About the time the Treo 650 came out they changed it and I threw such a fit I got them to exchange my Treo 600 to a Treo 650, the PSP is not worth it now, trust me.

I have to say, that after myself and my friend have had problems, I will NEVER buy a phone from Best Buy again, their discount just isn't worth their incompitence. Call Sprint retentions. Tell them you want to return the phone to Best Buy and have them order you the phone at the new customer price. Alternatively, if you can reproduce the errors, active Sprint insurance and get the phone replaced.

[BJatSprint]

Hi gissentml, my name is BJ DeHut and I am a representative for Sprint. I'm sorry to hear you are having problems with the phone. I would recommend taking it to a Sprint store rather than best buy. You aren't tied just to the store you originally purchased the phone from so they should be able to help you out; especially if you are a new customer. If you're still running into problems, please feel free to email me at: BJD@Sprint.com and I'll help you sort any residual problems out. Thanks!

[pezx44]

Just make sure it's a corporate store and not a privately owned one. The privately owned ones won't do **** for you.