Re: TP locks up during sleep / charge
 

so can you other guys confirm disabling Today Timeout fixes this problem? this is the only letdown that is hindering me from buying this phone...

Re: TP locks up during sleep / charge
 

Thanks, but it's an albino boa constrictor. I do have an albino burmese too, though. Mine locked up with the stock alarm, but never with G-Alarm. And with the increased space on the TP, I put almost all of my programs directly on the device unless it is something I rarely use.

Re: TP locks up during sleep / charge
 

I had my TP freeze up 3 times since Saturday. I thought it was the GPS, but it happened after I had no GPS installed.

Was fine since I got it 10/31, but then in the last 4 days its frozen 3 times! :( I will try a hard reset, but something tells me that won't be fixing it.

My phone MUST work in the mornings because I use it as an alarm and its essentially my "on-call" phone for work. I love this phone, but damn it!


Just unchecked the Today timeout. Will keep an eye on it the next few days. Thanks!
I also had my wallpaper being pulled from the storage card... not sure if that would cause it (would it?), but either way I moved it to my device.

Re: TP locks up during sleep / charge
 

Mine also froze the first night but was fine afterwards, until this morning. I woke and saw the screen on but dim (instead of being off) and noticed that the alarm didn't go off and it hadn't done the nightly Sprite Backup. I put it in standby and went to shower, and when I came back it was frozen with the screen off. My Touch was very reliable in this regard, so I'll check on it (since I haven't wiped it yet) to see if I unchecked the Today Timeout on that one.

Re: TP locks up during sleep / charge
 

Mine has locked up just about every night. I have the cell radio and wifi turned on. I live in a very bad coverage area, hence the wifi being on. Last night I disabled the cell radio and my phone did not lock up. I will leave the cell radio on again tonight and see if it locks up again.

Re: TP locks up during sleep / charge
 

^^ Did you try the Today tweak mentioned in this thread?

Re: TP locks up during sleep / charge
 

Don't let these random issues put you off from buying it, people having problems are in the minority.

Re: TP locks up during sleep / charge
 

I'm the OP and I haven't had a single lockup since I started this thread. It could be either the removal of the today timeout or the hard reset I did. I installed G-Alarm yesterday because I got sick and tired of the process to stop the alarm. Woke up this morning to my G-Alarm, hit the stop button and I was up. Looks like the problem is solved. I would try these steps in this order:

1. Disable today timeout
2. Make sure the device has enough ventilation (in case it gets hot while charging)
3. Hard reset the device

I even left activesync on last night and it didn't lock up. So far i'm loving this device after some minor customizations.

Re: TP locks up during sleep / charge
 

after unchecking the today timeout I've had no more lockups for a few days.

Re: TP locks up during sleep / charge
 

I can also chime in at this point that after de-selecting the 'Today Timeout' I have not had a lock up while charging overnight on both the Touch Diamond and Touch Pro.

Fingers Crossed!

Re: TP locks up during sleep / charge
 

this is my first post ever. I love these forums because they help alot and have really great ideas on troubleshoot tips. Anyway, I purchased my phone when Sprint first allowed it to be ordered online. I have not had any issues with this phone. I also have to admit that I've had a few lock ups but nothing with the phone OS or OEM applications. I started to experience Lock ups after installing third party apps such as S2U2, TCPMP, but after a few setting changes, i'm still waiting. SPB time is such a great software, not once have it failed me, well maybe once and that's bc it was my fault. I also noticed from reading a couple of ya'll post that some are still using the Mogul charger on the TP? Why?

TP Locking Up Overnight
 

2 nights in a row, I wake up in the morning and pull my TP off the charger. It is completely locked up requiring a soft reset to get it to respond. The first night with only 30% left on battery and last night with 80% on the battery. I have made a lot of registry tweaks, so I am wondering if anyone else is having this problem. Could it be a certain registry setting/power management setting? Is anyone experiencing this problem?

I feel like the olden days of the Apache!!!

I know I can hard reset and probably fix the problem, just fishing for insight on possible issues I can just fix to stop this from happening.

Re: TP Locking Up Overnight
 

i've had mine for almost 2 weeks and it hasn't frozen yet... i've installed a lot of apps and made several edits and still works fine. it's definitely possible your edits could be causing this. either that or you have an app on there that's unstable. you should do a search on any obscure apps or registry edits you're using on here and see if people have had issues. if you can't find your culprit, hard reset. i know it'd be hard to do, but after hard resetting maybe you should run a clean tp for a day or two to see if it locks up without any edits. if it does, maybe your phone is just defective.

Re: TP Locking Up Overnight
 

Yeah thats what I was planning on doing tonight, just threw it out there to hopefully pinpoint the problem and make that one correction w/o hard reset.

Thanks for the response!

Re: TP Locking Up Overnight
 

You are not the only one who has had this happen. A few nights ago, my phone was locked up when i woke up. I have no idea what caused it. The only regedits I have made are the cabs for louder earpiece volume, phone as modem, and roaming.

Any ideas?

Re: TP Locking Up Overnight
 

Well, I haven't made any of your regedits?? I have made performance and battery regedits.

Wondering if it is the phone. I am going to hard reset and run clean for a few nights to see if that fixes.

Re: TP Locking Up Overnight
 

hard reset may do the trick. my phone has yet to do this overnight but has locked up once when i was running my garmin xt on it. been working fine ever since though.

i would be pissed if my phone froze overnight as i use it as my sole alarm clock to wake up at 4:50 and there's no way i would wake up at that time if it didnt beep. hope you get your issue fixed and keep us posted....

Re: TP Locking Up Overnight
 

sweet, update us on your progress after the hard reset... i'm curious to know if it's your phone or something you might have put on it... like i said, i've been lucky? so far and i hope it's just something you put on... but if it happens to you after a hard reset then i may have to worry.. cause my mogul always locked up on me and i HATED that.

Re: TP Locking Up Overnight
 

this is in another thread already.... uncheck the today timeout setting and you'll be fine.

Re: TP Locking Up Overnight
 

Thanks a LOT!

I just had this happen to me this morning.

And like the above poster, i also use my phone alarm as my sole clock. Woke up late this morning!

-Sayajin

Re: TP Locking Up Overnight
 

Unfortunately this will NOT fix your problem. My phone was fine since Oct 31st when I got it. Phone crashed twice last Saturday, and once Sunday. I read on the forums to try unchecking the Today timeout and just this morning I slept in late because my ****ing phone was locked up (I use my phone as my alarm as well). Being one of two IT people in our company, that is a bug no no to be late for work. Luckily nothing blew up.


To say the least I am pissed. Not sure what else to do, but I promise you that unchecking the Today timeout won't fix your issue.


Oh and I have done 0 regedits.

Re: TP Locking Up Overnight
 

I have not had this happen on mine, however my wife's tp (completely stock, no apps added, no reg edits) just locked up for the first time while charging last night. This morning it was fully charged, but wouldn't turn on and still in the light ring "charging" mode...

My guess would be something to do with the crap sprint has running in the background. For instance pocket express (at least on her phone) which updates automatically even if you tell it NOT to...

Re: TP Locking Up Overnight
 

****, well keep me posted if you find a fix. Its a real problem for me for the alarm not to work.....

-Sayajin

Re: TP Locking Up Overnight
 

this commonly happens from the today timeout make sure you uncheck that box under settings > today ? items

Re: TP Locking Up Overnight
 

Happened to me once i think a few days ago, but i didn't think much of it. Hasn't happened since though.

In my case, my Treo 700Wx that i replaced the T.P with still serves as a backup alarm :) just in case (matter of fact, it's been on standby since Oct 26....2400mAh battery..wow), so every morning i have 2 phones going off making sure i wake up..haha.

Re: TP Locking Up Overnight
 

The one guy in here says it won't fix the problem but many have reported that it does. After unchecking the box I haven't had the problem this week.

Re: TP Locking Up Overnight
 

You obviously don't read the other posts in this thread. It is NOT from the Today Timeout!

If you think that will fix your problem, I hope your TP locks up on a day you don't have something going on -- it will lock up. It's only a matter of time :(


I think it's related to charging/battery heating up... :(

Never really had a lockup while the phone wasn't charging!

Re: TP Locking Up Overnight
 

I'm having similar issues, but my battery is also dead in the morning. http://forum.ppcgeeks.com/showpost.p...&postcount=312
What exactly does the today timeout do?

Re: TP Locking Up Overnight
 

Looking around at other forums - I may have found a fix. It's worth trying at least!

Disable turn off with external power (since it only crashes while charging).

Go to Start - Settings - System - Power - Advanced and Uncheck "Turn off device if not used for... under "On external power".

Worth a shot.. I just did it and will post if I have any problems.

Re: TP Locking Up Overnight
 

DUH!

I just realized... this was the same thing you had to do with the Apache to keep it from locking up!

Id be willing to bet money this along with the today timeout thing fixes the issue....

The old setting was to just have the backlight turn off and to keep the power on.

-Sayajin

Re: TP Locking Up Overnight
 

Awesome, this is my first WinMo device so I wouldn't know, but that is awesome if that was needed to keep it from happening with the Apache :)

/me fingers crossed.

Re: TP Locking Up Overnight
 

i just had mine lock up this morning when i woke up! the screen is black but the white leds stay lit. its the first time that happened to me ever since i got the phone. i doubt those settings are gonna help tho, because my phone always had those settings on and it never froze, until today.

Re: TP Locking Up Overnight
 

You had both the Today timeout unchecked and the turn device off after.... on external power unchecked too? :(

Re: TP Locking Up Overnight
 

no, they were checked. i unchecked it now, but i dont think its going to help.

Re: TP Locking Up Overnight
 

Agreed, but keep your fingers crossed... :)

Re: TP Locking Up Overnight
 

So for this uncheck external power button to work, do I need to let the phone sit there with the backlight partially on all night? Or can i just hit the power button and turn off the screen manually?

Re: TP Locking Up Overnight
 

I BELIEVE (please correct me if I am wrong) display has nothing to do with the device itself - that has it's own option.

Sooo I thinnnk we can hit the power button to turn off the display and the device will still be active.. yes?

Re: TP Locking Up Overnight
 

Well what I meant was that all the option we ticked out was to turn the backlight off. Will turning it off manually before i go to sleep have the same result?

Re: TP Locking Up Overnight
 

Ohh thats what that was? I assumed it was the device itself not backlight :( I have no idea lol maybe someone else would know who had to do it in the past.. !


The backlight has it's own option though.... you sure?

Re: TP Locking Up Overnight
 

It is indeed the device itself and NOT the backlight.

Uncheck power device off after XXX Time on External Power.
You can keep the backlight settings on whatever you want.

-Sayajin