Emt?
 

So Sprint escalated my case, called me Saturday morning and left a voicemail. I called back multiple times since then and have not been able to get a hold of them. Is this normal? I'm afraid of calling Sprint too much and getting my plan canceled but my Mogul's phone problems are sucking.

Re: Emt?
 

I was calling Sprint 3-4 times a week for about 6 weeks, I still have an account and have not had a bill for the last two months. I still have a $43 credit! ;) 8)

Re: Emt?
 

Hahaha good to know. I'm just fearful because of this:
http://consumerist.com/consumer/one-...uch-275178.php

Re: Emt?
 

I can understand your fear. If you aren't getting a hold of anyone though, how do they know that you are calling? Use a landline.

Re: Emt?
 

Haha yeah you are right, Caller ID maybe? I don't know. I just wish I could get this fixed faster, it's been about 3 weeks. I want to trade my nightmare Mogul for a Pro. Any EMT advice/testimony/stories?

Re: Emt?
 

Re: Emt?
 

^^^^^^was just about to post that.

-Chez

Re: Emt?
 

Hmmm a collection of horror stories. Great :P It's pretty safe to say people have had more luck with Craigslist than the EMT.

Re: Emt?
 

basically your EXACT situation so itd be better to post there and not make a new thread for something thats being talked about by a bunch of ppl.

just a word to the wise. Good Luck on your situation.

-Chez

Re: Emt?
 

haha even Premier customers have had problems. oh dear.

Re: Emt?
 

Thanks Chez, we'll i'll update the forum when I figure this out. They will likely not be able to get to me on Veterans Day though.

Re: Emt?
 

there open on V-Day but they say 24 hrs but it can take 72 hrs...

i have a premiere account and they basically ****ted on me. so i got them back as well though. "alls well than ends well" right.

-Chez

Re: Emt?
 

Hmmm. When I call, I get the Rep's answering machine, should I leave a message or should I just keep calling until I get a human?

hahaha You know the customer service of a company is sub-par when the customer is afraid to ask questions.

Re: Emt?
 

Thanks for the replies btw :)

Re: Emt?
 

Hmmm so they actually called me and offered me the Pro for $180 that's decent huh?