internet issues
 

did anybody have any issues connecting to the internet when they first got the phone. i can get on fine when using wifi, but if i try to connect to sprint i get an error saying "could not locate remote server"

anybody else get this?

i just turned the phone on prob 2 hours ago... so i don't know if it may be a time issue.

Re: internet issues
 

EDIT: before you do the following, change your roaming options to sprint only

i think most of us have had this issue. here's how i fixed mine: start -> settings -> system tab -> Update Profile

you may need to do some other things, but you'll need your master unlock code for that.

Re: internet issues
 

Did you try here ? Hope it Helps

Thanks T M Z

http://forum.ppcgeeks.com/showthread.php?t=37642

Re: internet issues
 

saying no profile update :(

Re: internet issues
 

i've heard some people say that it said that and still worked. if not, go to the thread posted above and follow the directions. you'll need to call sprint and ask for your master unlock code first. once you make that change, try the profile update again. make sure you change the roaming to sprint only as well.

Re: internet issues
 

whats the easiest way to get my MSL code? would any CS rep be able to give this to me?

Re: internet issues
 

yes, and you may have to ask for the "master unlock code." i've asked for my msl and the rep has no idea, then i say master unlock code and they understand.

Re: internet issues
 

ahahaha yea i called and said msl and she said i would need to pay my early termination fee

Re: internet issues
 

they are so clueless.

Re: internet issues
 

I was on the phone for about an hour today with Sprint trying to get this issue fixed until I saw the same link that TMZ posted earlier in this thread. While the lady was giving me instructions to do something else (that I knew wouldn't work), I followed the directions and it worked perfectly. I ended up telling her exactly what I did so she could not waste other people's time in the future. Thanks to Wideawake for that quick fix!

Re: internet issues
 

haha well... i knew the call was doomed as soon as she said her name was porche

Re: internet issues
 

did you call back and get it from someone else?

Re: internet issues
 

i asked her why the hell would i need to pay an early termination fee?

she then says "ummm hold on a sec"

so i just hung up and called right back and got someone that knew what they were talking about.


the fix worked great.

thanks for all the help guys!

Re: internet issues
 

ROFL!!!!!!!!