Touch Pro Finally Released Through Telesales

[adrian2pm]

Originally Posted by SBatL8y

This SUCKS. I am now in the worse mood ever. I have tried everything that everyone has posted in this forum. Calling telesales, calling customer care, calling SERO, calling retentions. Retentions says they don't have the phone available to order, that I have to order through telesales. Telesales won't give me any deal besides my $75 off (still making the phone over $500). Retentions says they'll "note" my account that I should get an additional $100 credit, but that it's up to telesales whether or not they want to honor that. Then, telesales tells me they can't view notes, only customer care can. URGHHHH. I have been on the phone with Sprint for over an hour, and I'm SOOO frustrated. How did you people get these sweet dates?!?

dude im in the same boat...i called telesales they said i cant exchange the phone for a different model..called again they said they dont have the phone yet..caled again they told me to go to a local sprint...