Odd, I can't hard reset.
 

I'm having an odd problem.

I installed some of the NueTools and my Touch Pro is hanging. Alright I said, time for a hard reset.

I pulled out the stylus and held down the volume down key and the enter key. I went and pressed the reset button.

Oddly enough, nothing happens. I can't get my phone to ask if I want to hard reset.

I can enter the bootloader mode though, so all is not lost if I decide to just run the ROM update utility but I find this odd that I cannot hard reset using the buttons.

I've been searching for an hour now and I tried a combination of the volume down, enter, and power button but none of those worked. I even tried holding everything down until the screen turned on.

Still nothing. :? Any tips? I'm in the process of reinstalling my ROM to just wipe the phone, but this is just odd.

Re: Odd, I can't hard reset.
 

I usually HR by turning the phone off, holding Volume Down + Enter + Power.

If that still doesn't work, you can go to Settings>System>Clear Storage to hard reset.

Re: Odd, I can't hard reset.
 

What's odd is I wasn't able to have the phone boot. It was hanging at the animated splash screen so I wasn't able to use the software wipe.

I ended up just reinstalling the ROM i had which solved my problem. What stinks still is I still can't hard reset with the buttons.

Edit: Ah HA! Apparently just holding down the center button on my touch pro is how I need to hard reset my device.

Re: Odd, I can't hard reset.
 

I believe mine has to be upside down to work using the 1st combo you tried...

Re: Odd, I can't hard reset.
 

I was following a picture that said it had to be upside down as well.

In my case just holding down the center D-pad and restarting did the trick.

Really embarrassing since my first PDA was a Sony Clie back in 2004. :oops: Either way i'm happy I know how to do it now.