Does Sprint TEP cover cracked screens?

[c0011j]

Originally Posted by c0ch3s3

i agree. i was a technician for sprint for a little while, and, if i had the part in the store, i would always fix the customers phone on the spot. on the other hand, if a phone was "physically damaged" i was supposed to tell the customer to place a claim through asurion, but, like i said, if the part was there i would fix it. so try your luck at a repair center first.

Yeah TEP wont cover it.. but then it depends on the rep you work with at the store. Worst case u pay 100$ through assurion if u have insurance.

[XmemphistoX]

Thanks for all the input guys. Going to try my luck probably later today inside the repair stores.

[Tilde88]

My screen is spiderweb cracked too...

I went to my Sprint store to try to get it fixed like I used to with my TP1 but they said they cant as how they dont quite sell that model yet and have no repair screens.

The touch screen works all perfectly... And I've seen on eBay these things
http://cgi.ebay.com/LCD-Touch-Screen...item5884266f1c

But i dont think that will fix the crack. I can slide my nail across the whole screen (without the clear screen protector film) and not feel the crack... I cannot find the actual glass part of it for the life of me... Also the ebay item is for the Original TP2...
Idk, is it possible that the clear piece on the ebay item is swappable without using the black frame it comes with? I have a Sprint TP2 and the original TP2 has an extra little hole for the cam which my phone doesnt have...

Any help would be HIGHLY appreciated

: D

[XmemphistoX]

No luck at the repair shop. I will send it into TEP for repairs/replacement. Thanks again guys.

[new2tech]

Originally Posted by SporkLover

Go into a repair center first! TEP covers you from all angles. Sometimes you can get the repair centers to repair it in store, no replacement. If they can't they will either tell you to call asurion, or they will order a replacement.

nice avatar... I just threw up a little lol