how to Hard Reset HTC Touch Pro 2 (New Way)
 

i have this as a support email from htc still i cant make my device work hope some one help me with it ....

and this is the Hard Reset as it come from Tiwan :-$

Hard Reset :

Notice: Make sure you have a backup of the data, if possible.

1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen.

2. Release the TALK/SEND, END and POWER buttons.

3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.


please if any one have any idea:argue: how to make my device work please let me Know ... the basic resone of this problem i tray to update the ROM every thing go good until it start to restarting my HTC after that No Coller screen abere its black and the Rom Update stops .

and here i'm asking help please....

Re: how to Hard Reset HTC Touch Pro 2 (New Way)
 

I believe they are missing the part where you have to press the reset button with your stylus while holding all those buttons.

It takes LOTS of coordination (I have to hold my stylus with my teeth), but it SHOULD work. Let me know if that doesn't help.

Also, MAKE SURE THE PHONE IS OFF when you try this.

Re: how to Hard Reset HTC Touch Pro 2 (New Way)
 

I just reset my Sprint TP2 and that's exactly what the instruction booklet tells me to do. I never had to pull out my stylus. I think CDMA and SM phones have different hard reset instructions.
p.

Re: how to Hard Reset HTC Touch Pro 2 (New Way)
 

Thanks alote for helping i did the Hard Reset again but one thing i did not minchin the sacand step

1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen.

until you see this message on the screen .......

i did not see any message even i hold the button for about 1 min

any idea please

and thankes again

Re: how to Hard Reset HTC Touch Pro 2 (New Way)
 

Reset Hold might only be needed when the device is powered ON while you are trying to do a hard reset.

Re: how to Hard Reset HTC Touch Pro 2 (New Way)
 

I've so far done it a few times and to hard reset you hit talk end and power when the phone is off. Reset and stylus never needed thank god to becasue doing it the GSM way is like trying to dance with a 3 legged goat.

Re: how to Hard Reset HTC Touch Pro 2 (New Way)
 

why not just use "clearstorage" start\settings\system

Re: how to Hard Reset HTC Touch Pro 2 (New Way)
 

beacsue sometimes that doesnt clear everything out. THe last time i used it I still had programs installed that were on the device itself.

Re: how to Hard Reset HTC Touch Pro 2 (New Way)
 

i never had that one, still can do it twice before he figures out how to do it his way. lol

Re: how to Hard Reset HTC Touch Pro 2 (New Way)
 

USe shutXP, hold the power button. Click the gear. Done

Edit, sorry just noticed you cant boot up.