Sprint did not charge my account for TP2?
 

I bought a Sprint Touch Pro2 over the phone with rentension dept. I haggled over waving the shipping and activation charges, rep said "no problem".

I got the phone last thursday 09/10/09. Phone was supposed to be charged to my sprint account, but there is no charge on my account for this phone to this day?

Normally shouldn't your sprint account be charged instantly or on creation of the Order Number and or tracking number?

Did rentension mess up and waived the entire cost of the phone?



Whats your thoughts on this....

Re: Sprint did not charge my account for TP2?
 

The payment should post when your new billing cycle starts. The same thing happened to me.

Re: Sprint did not charge my account for TP2?
 

Same here

Re: Sprint did not charge my account for TP2?
 

it will show up once your billing period ends and the bill is generated. same thing happened to me when i ordered.

Re: Sprint did not charge my account for TP2?
 

here is a link to another thread asking pretty much the same thing:
http://forum.ppcgeeks.com/showthread.php?t=84429

Re: Sprint did not charge my account for TP2?
 

it can take up to 2 billing cycles for it to show up and it depends on when your account restarts.... but ooh yeah they will bill it... most times depend on their launch days it takes up to 2 billing cycles to show on my account....

Re: Sprint did not charge my account for TP2?
 

dittttttttttoooo. close 'er down!

Re: Sprint did not charge my account for TP2?
 

One way to find out...
under the my sprint tab:
go to billing & payment > billing history & analysis(left hand side of the menu) > order & sprint store transaction history. In there, it will give you the order/price and shipping information of whichever handset you bought through them

Re: Sprint did not charge my account for TP2?
 

lol dont think they forgot! It will show up trust me..I even spoke to retentions and they said are you sure you ordered a phone...I played there game and said um.."i guess not" Showed up on my account the next day =D> And it had been like 3 weeks.

Re: Sprint did not charge my account for TP2?
 

Ditto