Official Touch Pro 2 defects thread - Page 17

**Noir** · #**161** (**permalink**) 09-15-2009, 10:40 AM

Quote:

Originally Posted by Dragon2

the keyboard backlight flickering during sunset is because you have automatic backlight on ya keyboard... itll go wierd like that when it cant tell if its dark or light..... to shut off go settings/peronal/buttons/backlight... that had me freaking also....

yeah...see problem is...I disabled the backlight =/
flicker stuck =(
and I have 5 dead pixels on this one thank god I'm getting a new one today

bluruld · #**162** (**permalink**) 09-15-2009, 10:43 AM

I just skimmed through this thread. Not many complaints from Verizon TP2's. Most of the initial rush should have received theirs by now and reported in. I'm hoping when mine arrives tomorrow it will be defect free.

tmac15 · #**163** (**permalink**) 09-15-2009, 11:44 AM

Does anyone else notice that the side you push to slide is slightly elevated, loose and wobbly. I am trying to figure out if this is the nature of a slider phone, or poor build quality. I asked before but noone really chimed in so here's for perserverance

Kamokazi · #**164** (**permalink**) 09-15-2009, 02:16 PM

Quote:

Originally Posted by Exil3d

5 = (Telus Users) Battery Door Bulges Out At Sides

6 = (Telus Users) Spacebar makes clicking noise (result of bulges on battery door)

Mine just started doing this on the spacebar side on day 2...was fine day 1. I have been putting it into a slightly undersized holster, but still....

Really annoying little popping...might try and exchange it.

Verizon, by the way.

Quote:

Originally Posted by tmac15

Does anyone else notice that the side you push to slide is slightly elevated, loose and wobbly. I am trying to figure out if this is the nature of a slider phone, or poor build quality. I asked before but noone really chimed in so here's for perserverance

Yeah, it was like that on my Touch Pro, and a lot worse. My friend's Kaiser hardly does it at all though.

**Dragon2** · #**165** (**permalink**) 09-15-2009, 02:23 PM

i personally think the tmobile version is built the best, the stylus is built into the phone itself and the battery cover doesnt even have a slot for it because it doesnt touch it... the soft reset is on the outside, so is the sd card slot..

also the volume rockers are built into the phone and not the battery cover also..... seems to me they tied the battery cover in too much.... you dont ever have to take the tmobile cover off....but thats just My Opinion,

khudson23 · #**166** (**permalink**) 09-15-2009, 05:29 PM

i have had my phone for 3 days didnt like some issues on the screen or the keyboard, the rep was super nice, one transfer and my phone has been shipped over night air i will have it when i get home from work. sprints service has gotten a ton better....

kevm14 · #**167** (**permalink**) 09-15-2009, 11:41 PM

Quote:

Originally Posted by khudson23

i have had my phone for 3 days didnt like some issues on the screen or the keyboard, the rep was super nice, one transfer and my phone has been shipped over night air i will have it when i get home from work. sprints service has gotten a ton better....

I take it you have the insurance?

I took my chances with the HTC 1 year warranty. Well, the keyboard on my TP is almost dead and I had heard stories that people have had luck in the stores. The store told me they can't take my phone apart. So I called tech support, since I was told, by Sprint, and someone else, that they would handle the replacement of my phone via the HTC warranty. Tonight as I was driving home from the store I called and they told me something I couldn't believe: as of 11am today Sprint tech support is no longer authorized to issue replacement handsets on behalf of HTC's 1 year warranty. I ended up in retentions and all I got out of it was a refurb, which is the same as what I would have gotten in the store (I asked). Even worse, she claimed my phone was out of warranty (it is not, March 09 build) but she was going to replace the phone "anyway." In case you ask, I have been with Sprint since 1999...ouch.

jerryyyyy · #**168** (**permalink**) 09-16-2009, 12:15 AM

I feel you pain on Sprint service. My contract is up and tried to negotiate with them yesterday and the local store said the Corporation set the prices while Verizon and T-Mobile are all much lower on contracts, not to mention the iPhone. Looks like I better jump ship.

kevm14 · #**169** (**permalink**) 09-16-2009, 07:22 AM

I think I am looking at a $60 ETF which isn't that bad. And a $200 TP2 if I went to Verizon. I haven't priced plans but I understand they've come down a lot. I'll give this refurb a shot I guess.

nickos · #**170** (**permalink**) 09-16-2009, 09:02 AM

Does anybody have their "End Call" button recessed more than the "Call" button ?
Mine sits lower than the other 3 which is annoying because I have to hunt down that spot with my thumb to make sure I depressed it (the "click" feedback of the button is also very weak). Since I only have to press "End Call" about 600 times a day, this will be a problem.