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-   -   anyone know if assurion is still giving out replacement tp2s?? (http://forum.ppcgeeks.com/showthread.php?t=147786)

sleepyha 10-30-2011 11:59 AM

anyone know if assurion is still giving out replacement tp2s??
 
i've been holding on to mine waiting patiently for assurion to run out of em. nothing worse than getting a refurb. i usually wait until assurion stops carrying my phone to send mine back and i usually wind up with the newer model. my tp2 is done! 3.5 jack is screwed up.. keypad is screwey... backlight refuses to cooperate.

someone please tell me they've finally run out of these things.

:protest:](*,)

GalDemSuga 10-30-2011 04:15 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
nope they still got them:mrgreen:

Quote:

Originally Posted by sleepyha (Post 2153208)
i've been holding on to mine waiting patiently for assurion to run out of em. nothing worse than getting a refurb. i usually wait until assurion stops carrying my phone to send mine back and i usually wind up with the newer model. my tp2 is done! 3.5 jack is screwed up.. keypad is screwey... backlight refuses to cooperate.

someone please tell me they've finally run out of these things.

:protest:](*,)


Recursion 10-31-2011 01:33 AM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by GalDemSuga (Post 2153235)
nope they still got them:mrgreen:

and hit or miss with whether they're in good shape. it took me until the 4th to get a good one. oh wait, they've been bugging me to return my old one sent back 4 weeks prior. we'll see what happens.

sleepyha 10-31-2011 09:29 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
you cant be serious!!!! did they over stock these things??? why do they still have them??? ](*,) Recursion, keep us posted.

i guess i'll be holding on to mine a lil longer. i'd hate to get a refurb. no guarantee the refurb will be in better shape than mine.

eric12341 11-01-2011 02:28 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Well @MizzPrincezz recently got an arrive as a replacement for her tp2 while others such as @DaveTN weren't as lucky.

matchstickredgti 11-02-2011 03:11 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
What?! I would totally swap mine for an Arrive if that's the case. My U button isn't working so I guess that's reason to replace. I got this one from Asurion back in August, it's a refurb :(

yankees45us 11-02-2011 10:08 PM

The arrive is a nice replacement for the tp2. I tried the arrive before the mango update and I really liked it. With the mango update the phone should be awesome. I just have everything with Google right now so Android is my number 1 pick. But the arrive is definitely not a bad replacement for the tp2. If only the evo design had a keyboard it would be a nice trade off too since it's also a world phone.

Sent from my HTC EvO 3D... On The Now Network

sleepyha 11-12-2011 08:03 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
follow up:

my replacement got here yesterday. not another tp2. i got an arrive.
totally not what i was expecting. no more active sync. it's all zune. so after abt an hour of playing with it and trying to figure out this contraption.. it's not bad. much faster than my tp2. i'm happy-ish. though i miss file explorer. not a bad replacement at all.

fixxxer2012 11-12-2011 09:23 PM

Wirelessly posted (Mozilla/5.0 (Linux; U; Android 2.3.7; en-us; Incredible 2 Build/GRI40; liquid.vivow.20111101.145728) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

Good luck.

gjhuff 11-12-2011 09:42 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Is there a file explorer for WP 7 in its' App store?

eric12341 11-12-2011 10:02 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
@gjhuff no it does not. Only SkyDrive browsing,music and pictures. Unless u unlock.

zalozhed 11-14-2011 11:33 AM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by sleepyha (Post 2155373)
follow up:

my replacement got here yesterday. not another tp2. i got an arrive.
totally not what i was expecting. no more active sync. it's all zune. so after abt an hour of playing with it and trying to figure out this contraption.. it's not bad. much faster than my tp2. i'm happy-ish. though i miss file explorer. not a bad replacement at all.

sleepyha,

Did Sprint add $10 charge to your account?

viwizard 11-14-2011 12:02 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by zalozhed (Post 2155573)
sleepyha,
T
Did Sprint add $10 charge to your account?

I was sent an arrive as replacement for TP2, however, I refused after I was told I had to pay $ 10 dollar charge. After talking with retentions I was informed that I would'nt have to pay the data charge because the repair center upgraded my phone to the arrive. I still refused phone thou due to lack of 4G, Wifi teth, No mem card etc..

eric12341 11-14-2011 01:48 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by viwizard (Post 2155578)
I was sent an arrive as replacement for TP2, however, I refused after I was told I had to pay $ 10 dollar charge. After talking with retentions I was informed that I would'nt have to pay the data charge because the repair center upgraded my phone to the arrive. I still refused phone thou due to lack of 4G, Wifi teth, No mem card etc..

who needs 4G when 3G is fast enough for most uses? well in areas where the towers arent blown out anyway.

mike9191 11-15-2011 01:21 AM

Re: anyone know if assurion is still giving out replacement tp2s??
 
I just got a refurb TP Pro 2 today, so they still have some.

Mike

Tinkerbell 11-15-2011 04:28 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by mike9191 (Post 2155672)
I just got a refurb TP Pro 2 today, so they still have some.

Mike

Thanks for the update Mike!

dig1 11-15-2011 05:51 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
just got a tp2 replacement two days ago...FYI

Tinkerbell 11-15-2011 10:09 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by dig1 (Post 2155790)
just got a tp2 replacement two days ago...FYI

Cool! Long live the TP2!!



matchstickredgti 11-16-2011 10:48 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by sleepyha (Post 2155373)
follow up:

my replacement got here yesterday. not another tp2. i got an arrive.
totally not what i was expecting. no more active sync. it's all zune. so after abt an hour of playing with it and trying to figure out this contraption.. it's not bad. much faster than my tp2. i'm happy-ish. though i miss file explorer. not a bad replacement at all.

Did they offer you the Arrive or did you tell them you wanted to upgrade it or what? I want a WP7 replaement for my TP2 lol.

boggsie 11-16-2011 10:54 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
So when you get a replacement TP2 from Assurion, is it new or refurb?

If refurb, what do you do if it is beaten up, has a marginal screen, etc. ?

Best regards,
-boggsie

kozmo 11-16-2011 11:18 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by boggsie (Post 2156003)
So when you get a replacement TP2 from Assurion, is it new or refurb?

If refurb, what do you do if it is beaten up, has a marginal screen, etc. ?

Best regards,
-boggsie

You can read about DaveTN's horror story going through 7 replacements and still not getting a good one HERE ... and they're all refurbs.

Recursion 11-20-2011 03:07 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by Recursion (Post 2153309)
and hit or miss with whether they're in good shape. it took me until the 4th to get a good one. oh wait, they've been bugging me to return my old one sent back 4 weeks prior. we'll see what happens.

Okay, folks...a little advice:

when you get a replacement phone via insurance, you get a prepaid envelope that has NO tracking whatsoever. I returned my phone the day after I activated my new one. That was near the first of the month. I started receiving nasty-calls two weeks in or so. Then, I received a letter in the mail saying I had not returned my phone. I called right before the end of the month, and was told to try back after the first. I did, and was told they did receive it. Well, that's a month later!

STILL...I get a huge charge on my Sprint account for failing to return the phone. I call Sprint & raise bloody hell. After wasting two hours, I finally have a credit for that amount on my account.

SO...use some form of trackable mailing, like delivery confirmation. Or, you could "lose" your phone, instead of it being destroyed, and you won't risk this lameness. This seems like a total scam to me. They send some cheap, untrackable means for returning the phone, and somehow expect the risk of loss to be on the customer. Total Bullsh!t IMO.

Be careful...

fixxxer2012 11-20-2011 06:12 PM

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I went through a similar nightmare with sprint last year with a vat ordered evo. It got shipped to the wrong state.

sleepyha 11-22-2011 05:16 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by matchstickredgti (Post 2156000)
Did they offer you the Arrive or did you tell them you wanted to upgrade it or what? I want a WP7 replaement for my TP2 lol.


i called assurion and asked if they had the tp2 in stock because i didnt want to get some other phone i wasn't happy with. she told me i'd get a tp2 or equivalent. i made it sound like i really loved my phone but was tired of the issues.

note: when i called assurion i had already went into the sprint store had them look at my phone issue a replacement ticket and then instead of going back to the store i called assurion.

sleepyha 11-22-2011 05:22 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by viwizard (Post 2155578)
I was sent an arrive as replacement for TP2, however, I refused after I was told I had to pay $ 10 dollar charge. After talking with retentions I was informed that I would'nt have to pay the data charge because the repair center upgraded my phone to the arrive. I still refused phone thou due to lack of 4G, Wifi teth, No mem card etc..

yea, they got me for the $10 bucks. BUT after playing with the phone i realize why. it's always connected to SOMETHING online. the people hub syncs regularly, music hub displays artist pictures from some online source when you play music. email send and receive schedule gives the option of IMMEDIATE delivery instead of a 5 minute option. the data usage HAS to be considerably higher on this thing than on the tp2. not to mention we can actually STREAM netflix from this thing unlike on the tp2 where we were just able to adjust our instant ques.

sleepyha 11-22-2011 05:26 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by viwizard (Post 2155578)
I was sent an arrive as replacement for TP2, however, I refused after I was told I had to pay $ 10 dollar charge. After talking with retentions I was informed that I would'nt have to pay the data charge because the repair center upgraded my phone to the arrive. I still refused phone thou due to lack of 4G, Wifi teth, No mem card etc..

there's no memory card slot BUT there IS a memory card in there.... it's a 16GB micro SD

see the link below..

http://forum.ppcgeeks.com/htc-arrive...sassembly.html

eric12341 11-24-2011 12:59 AM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by sleepyha (Post 2156900)
yea, they got me for the $10 bucks. BUT after playing with the phone i realize why. it's always connected to SOMETHING online. the people hub syncs regularly, music hub displays artist pictures from some online source when you play music. email send and receive schedule gives the option of IMMEDIATE delivery instead of a 5 minute option. the data usage HAS to be considerably higher on this thing than on the tp2. not to mention we can actually STREAM netflix from this thing unlike on the tp2 where we were just able to adjust our instant ques.

@sleepyha yea I remember when I had my tp2 I would barely use 1GB of data, now I'm always around 3 to 5 with my arrive. Now that I switched to t-mobile because I couldn't stand the slow speeds anymore I have to try to stay under 5GB unless I want to get throttled.

viwizard 11-25-2011 02:48 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by eric12341 (Post 2157094)
@sleepyha yea I remember when I had my tp2 I would barely use 1GB of data, now I'm always around 3 to 5 with my arrive. Now that I switched to t-mobile because I couldn't stand the slow speeds anymore I have to try to stay under 5GB unless I want to get throttled.

Is Sprint speeds really that bad?

viwizard 11-25-2011 02:50 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by sleepyha (Post 2156901)
there's no memory card slot BUT there IS a memory card in there.... it's a 16GB micro SD

see the link below..

http://forum.ppcgeeks.com/htc-arrive...sassembly.html

I"m aware of this, however, I prefer the removable option.

viwizard 11-25-2011 02:57 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by sleepyha (Post 2156900)
yea, they got me for the $10 bucks. BUT after playing with the phone i realize why. it's always connected to SOMETHING online. the people hub syncs regularly, music hub displays artist pictures from some online source when you play music. email send and receive schedule gives the option of IMMEDIATE delivery instead of a 5 minute option. the data usage HAS to be considerably higher on this thing than on the tp2. not to mention we can actually STREAM netflix from this thing unlike on the tp2 where we were just able to adjust our instant ques.

The Sprint rep said there's a code to allow users that was grandfathered in before $10 charge became applicable to not be subject if the phone is upgraded through warranty exchange. I was even provided an e-mail with confirmation as well as the notes invoice ID # to reference if I had taken the Arrive.

Tinkerbell 11-25-2011 03:16 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Good to know! Thanks!

eric12341 11-25-2011 04:53 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by viwizard (Post 2157249)
Is Sprint speeds really that bad?

@viwizard yes! Couldn't even listen to low quality radio without it buffering every few seconds. Those days are over for me now!

sleepyha 11-29-2011 02:52 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by viwizard (Post 2157251)
The Sprint rep said there's a code to allow users that was grandfathered in before $10 charge became applicable to not be subject if the phone is upgraded through warranty exchange. I was even provided an e-mail with confirmation as well as the notes invoice ID # to reference if I had taken the Arrive.



I'll be contacting sprint today about this!!!

t0mmyr 11-30-2011 01:29 AM

Re: anyone know if assurion is still giving out replacement tp2s??
 
keep us posted, my wife and i still have 2 tp2s, hers is cracked and damaged to hell and sprint wont touch it becuase of that, her screen goes landscape and back anytime u touch it so it always freezes.

mines in fairly good condition except that the top plastic part of the screen is peeling off from being inserted and removed from my pocket so many times. sprint said they wouldn't replace the screen because its cosmetic and still functions, i tried to argue that eventually its going to come off completely and expose the the touch glass part that will eventually crack the glass and then i will be further screwed cuz they will say its physical damage at that point. they then said if there is a single crack less than a 1/4" they will replace the screen, wtf? am i supposed to take a chance that when it does crack its gonna be a tiny one? i dont have that good of luck

NYC Guy 08-06-2012 02:02 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
I am having major issues with my TP2 and was wondering what people have received recently from Assurion?

fixxxer2012 08-06-2012 04:34 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Id assume they would move you to a low end android or wp7 device.

NYC Guy 08-06-2012 04:47 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
Quote:

Originally Posted by fixxxer2012 (Post 2184506)
Id assume they would move you to a low end android or wp7 device.

Assumptions are dangerous. :lol:

It would have to have a keyboard like the TP2. Does anyone have actual first hand knowledge?

Tinkerbell 08-06-2012 07:37 PM

Re: anyone know if assurion is still giving out replacement tp2s??
 
I would give them a call as things change daily. Let us know what you find out!


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