My HTC touch pro 2 screen does not work in some areas.
 

This is the weirdest thing that has possibly ever happened to me. I've had my HTC Touch Pro 2 for almost a year and a half now and this has never happened to me until recently.

My touch screen works perfectly, has a good response time and I am happy with it. However when ever I get to work at any time of day or around the area that i work, the touch screen just stops working. I cannot open anything with the screen. My hardware keys work perfectly, it is just my touch screen that stops working. And when I go home after work, my screen somehow starts working again.

I have searched the internet and have never come across this. This is the weirdest thing ever. Can someone please help me.

Regards
Jonathan

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Where do you work?
I'm gonna say that something at your workplace or near it is causing some sort of interference that causes your screen to malfunction.
I'm not sure you can do much other than try to shield or isolate your device from the interference. Seems like if you did though I bet you would loose cellular connection as well.

Re: My HTC touch pro 2 screen does not work in some areas.
 

I know it seems weird, But it really it only doesn't work in my work place. I work in an office block.

Do you know of anything that could be causing this? I mean what could interfere with a screen? It doesn't run off a frequency or anything...... I am really confused as to what could be happening.

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

I don't really know what could be causing your problem. My guess is that there is something nearby that is creating a strong magnetic field that is disrupting the operation of your touchscreen. All electronic devices operate at certain frequencies and those frequencies can be interfered with.

Re: My HTC touch pro 2 screen does not work in some areas.
 

Horny, you are wrong dude. He simply needs to change job:mrgreen:
yeah that is some weird isht, try another touch screen phone where you at, could be your TP2 is flipping out

Re: My HTC touch pro 2 screen does not work in some areas.
 

It is definitely just my TP2. My iPad works fine, My blackberry Bold 9970 or what ever its called (the Bold with Touch and type), My colleges iPhone, an HTC TYTN 2. All work except my TP2 at work.

Changing jobs in not an option :silent: Hahaha

Do you have a radical temperature change at work? RF interference? Try driving to an area with alot of RF signals and see how it reacts, if it reacts to temp change your digitizer could be on its way out.

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Re: My HTC touch pro 2 screen does not work in some areas.
 

Thanks for the help. I will try this and see what happens. Cause really its such a nice phone for business and this happens.](*,)

But if you find out anything more that could be effecting it let me know.

Re: My HTC touch pro 2 screen does not work in some areas.
 

That is most definitely not normal, I would consider taking it into sprint to get looked at.

Re: My HTC touch pro 2 screen does not work in some areas.
 

after reading posts and discussions for days now about the tp2, it seems the non-responsive screen problem isnt totally unusual...

Re: My HTC touch pro 2 screen does not work in some areas.
 

Yeah it isn't. but my case is very rare it seems and no one seems to have a definite answer to give me and a way to fix it.

A quick question....are you using anything at work that you don't normally use at home? Physical keyboard, BT, wifi, tethering, etc.?

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Re: My HTC touch pro 2 screen does not work in some areas.
 

Umm...I gave you an answer and a suggestion. :)
Basically, if your device works fine away from your work area then like I said before something in your work area is causing your issue and it's not necessarily your device. So like I said, you should try to isolate your device from any interference and see if it works properly. I doubt there is an absolute definite answer to fix your issue. You'll just have to troubleshoot and try some things to try to minimize any magnetic or radio interference.

Re: My HTC touch pro 2 screen does not work in some areas.
 

I'm so over trying to isolate frequencies from my phone, its too much work then its worth. bought a blackberry and gave the phone to one of my agents that works for one of my other companies.

Oh and thanks for trying to help all.

Since you're a businessman the BB was a good choice since the TP2 was a bust. I noticed you have "design" in your screenname do you use alot of plotting printers?

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Re: My HTC touch pro 2 screen does not work in some areas.
 

We just have one.

Its not the kind of design you think of. We design and program robots for the production lines for cars.

I wasn't as far off as you think, I was guessing CAD which I'm sure you use. I'm betting the interference was from something you're working on that isn't FCC compliant yet. I'm sure you're aware that the servo motors on those things are ultra high torque and emit magnetic fields and pulses.

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Re: My HTC touch pro 2 screen does not work in some areas.
 

If that were so, Why has it only happened recently and not for the 1 and a half years I've had the phone for? It just doesn't make sense to me.

Good point, and I guess it doesn't really matter since you seem to be doing good with your BB.

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Re: My HTC touch pro 2 screen does not work in some areas.
 

I understand frequencies would affect things such signal but how in the heck would or could it affect something like screen input ? that's hardware , no frequencies are being sent between the digitizer and LCD that's all pressure related ..

Easy, I'll use a EMP as an example, when an EMP is used it fries the circuit of the hardware not affecting software therefore it's safe to say any hardware of any electronic device is subject to alteration/destruction by magnetics if they are strong enough.

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Re: My HTC touch pro 2 screen does not work in some areas.
 

well an EMP would render a device completely useless , forever , not keep the screen from working .. Plus anything close to that is only in prototype mode .

What are you talking about? EMP exist in nature and nuclear arms emit an EMP also. And I said EMP as an example. The effect of electromagnetism(servo motor of a assembly robot) on electronics can depend on many factors(harmonics,intensity,etc.) and display numerous behaviors on said device. What do you think shielding is for? It's not just for radio interference.

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Re: My HTC touch pro 2 screen does not work in some areas.
 

If its pressure related, how would it work anywhere except in my office?

Re: My HTC touch pro 2 screen does not work in some areas.
 

LOL!
This is basically what I was referring to when I initially responded to the OP but I didn't want to go into the details as you have. ;) I didn't want to open up the can of worms.
If we keep trying to figure this out this thread could continue indefinitely! :toothy10:

Yep and that is why I kept asking questions and low and behold the guy makes frigging robots...have you ever witnessed one of those things in action in person? I have, my childhood best friend's father built them in a small shop he owned. Imagine if you will a 800 pound chunk of aluminum, steel and titanium whipping around faster than your eye can follow abruptly stopping with pinpoint accuracy. The motors required for this are so powerful its amazing and the more powerful a motor the larger the magnetic field.

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Sounds pretty cool...but dangerous! lol!
I think I'd be wearing some protective gear including a cup. lmao!
:evil4:

Re: My HTC touch pro 2 screen does not work in some areas.
 

I don't build the robots.... LOL I passed that ages ago when the company got bigger. Now you get people to do it for you. If only we could change the name of this thread called Cool Robots 'n sh....

Re: My HTC touch pro 2 screen does not work in some areas.
 

Very weird. I am an electrician and you know what? My phone started doing something similar...during the day it was hit or miss on whether or not it would work...but at home after a couple of hours it would work again.....unfortunately after a couple of weeks of that my digitizer went out completely......wouldn't work anywhere.....just weird how these things work out....but your digitizer is probably going out....major problem with this phone for some reason.....I went thru 4 TP2 phones....but I loved it...even tho WM6.5 is close to outdated now the phone had a lot of features not to mention the ability to dual boot with android...one of the only reasons I kept getting it replaced....but after this last time i just went with the EVO....temporarily until I can save up for the Galaxy S2...(i hate contracts so I will pay full price) sorry to blab off subject....if I were you I would make sure I had a backup phone handy. Nonetheless I will miss my TP2. I actually just deactivated last night when the EVO arrived...........

Re: My HTC touch pro 2 screen does not work in some areas.
 

@jjennings2510 I still have my TP2, currently retired but it still works perfectly. Kudos to the hating contracts part, i never thought i would hate my contract with sprint right now as im currently trying to get out of it because of the slow speeds and how they are really affecting the enjoyment of my arrive and my productivity in general.

Re: My HTC touch pro 2 screen does not work in some areas.
 

Thats odd. I've never had a problem with a contract before. I always end up keeping my phone for 2 years even when i buy it. I like contracts because i need the minutes and data, i hardly use airtime. I only ever call people, SMSing is a waste of time.