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-   -   When can/will Sprint unilaterally change your rate plan? (http://forum.ppcgeeks.com/showthread.php?t=142193)

garyflynn 03-27-2011 11:19 AM

When can/will Sprint unilaterally change your rate plan?
 
After my contract expires, I would like to keep my current rate plan for as long as possible because it is about $20 cheaper than any currently offered data plan.

Is it likely that sprint is going to some time this or next year just announce that my plan will be automatically changed to a more expensive one?

horndoctor 03-27-2011 12:33 PM

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

You may have to change your plan if you upgrade to a newer phone like a 4g capable phone otherwise I don't think they can but I guess we never know.

elesbb 03-27-2011 03:41 PM

Re: When can/will Sprint unilaterally change your rate plan?
 
the only way they can charge you more is if you willingly sign another contract stating you will be paying that new fee . If you never upgrade and remain with the tp2 forever , you will stay on the plan you have .

mountainwampus 03-28-2011 03:43 PM

Re: When can/will Sprint unilaterally change your rate plan?
 
If you try to "upgrade" your phone they will always try to charge extra BS fees. I have SERO 500 for $30, and I refuse to fall for these tactics. My advice would be to stick with TP2, because if you have a good plan, they will never take it away unless you want a new phone. If you get insurance on your TP2, they will probably be replacing them with the HTC Arrive soon enough, since it's basically a TP2 with Windows 7. If you don't want to deal with insurance, you will always be able to pick up TP2's on ebay, if it breaks, which it will, eventually.

bbf 03-28-2011 07:58 PM

Re: When can/will Sprint unilaterally change your rate plan?
 
Quote:

Originally Posted by garyflynn (Post 2074578)
Is it likely that sprint is going to some time this or next year just announce that my plan will be automatically changed to a more expensive one?

Sprint can legally change your plan at any time. Your only recourse if you're under contract is to get out of the contract with no early termination penalty. Else you can always leave Sprint.

HOWEVER, it seems that Sprint doesn't seem to change the major terms of plans if one stays with the same phone... but there are no guarantees that this will not change in the future.

I don't know if this answers your question, but unless a person is an executive at Sprint, I don't think anybody in the forum can guarantee "no changes in the near future." But when people state that "Sprint will not change your plan, period, if you don't change phones" it is only based on prior experience... as with the disclosures in all mutual fund prospecti, "past performance is not an indication of future performance" Sprint can change that unwritten policy if it wants to.

Looking at the trends of Pre-paid plan pricing with Virgin Mobile (which uses Sprint's Network) it would be highly unlikely that Sprint would raise contract customers' service fees without a massive loss of subscribers.

bimota 03-28-2011 08:12 PM

Re: When can/will Sprint unilaterally change your rate plan?
 
So my understanding is if a get a new phone (not a smart phone) and renew my contract for two more years, they can still rise my rates. I have six phones f&f with all the bling included I pay 99 dollars out the door with two tp2 insured. So after I buying six new phones they can rise my rate the next day, so there is no contract???

bbf 03-28-2011 09:05 PM

Re: When can/will Sprint unilaterally change your rate plan?
 
Quote:

Originally Posted by bimota (Post 2075412)
So my understanding is if a get a new phone (not a smart phone) and renew my contract for two more years, they can still rise my rates. I have six phones f&f with all the bling included I pay 99 dollars out the door with two tp2 insured. So after I buying six new phones they can rise my rate the next day, so there is no contract???

That's mostly correct. Sometimes some carriers actually lock in the rate for the duration of the contract in writing, most do not. Honestly I haven't read the fine print of my sprint contract so don't know for sure even for my own Sprint contract.

However, I do know that if a carrier changes the plan materially such that it costs more, you can break your contract without having to pay any early termination fee. These days, most carriers won't piss off their valued post-paid subscribers this way since prepaid plans are so cheap... but that doesn't mean that they can't. Sprint has terminated contracts of SERO users that called customer service "too many times" to try to get more discounts in 2007. Sprint breaks up with high-maintenance customers | News Blog - CNET News

Many moons ago, Cingular doubled LD rates on me when I used to subscribe to cell phone service through them, and wouldn't let me break my contract without paying the WHOLE early termination fee (that was before legislation was passed to force carriers to pro-rate their ETF's) since they claimed that LD wasn't part of the basic cell phone contract... so I just got a sprint phone and overlapped coverage for two months since it was cheaper than paying the ETF... that was before I started reading about consumer rights in the Internet Forums.

gTen 03-29-2011 04:47 AM

Re: When can/will Sprint unilaterally change your rate plan?
 
Quote:

Originally Posted by mountainwampus (Post 2075222)
If you try to "upgrade" your phone they will always try to charge extra BS fees. I have SERO 500 for $30, and I refuse to fall for these tactics. My advice would be to stick with TP2, because if you have a good plan, they will never take it away unless you want a new phone. If you get insurance on your TP2, they will probably be replacing them with the HTC Arrive soon enough, since it's basically a TP2 with Windows 7. If you don't want to deal with insurance, you will always be able to pick up TP2's on ebay, if it breaks, which it will, eventually.

You can't activate a HTC Arrive on old plans...period....even if insurance for some reasons messes up and sends it to you..you won't be able to activate it on your line without changing your plan.

As for changing the plans..I can't guarantee all of them, but I heard they can't change SERO plans because they used to work with 3rd party distributor who gets commission..if they take a person off the plan it would violate their contracts with the 3rd party...(I can't confirm this, but this is what I heard like years ago...)

quick99si 03-29-2011 03:39 PM

Re: When can/will Sprint unilaterally change your rate plan?
 
I remember being told by AT&T (before they were Cingular before they were ATT) to get a new phone+plan or GTFO. I believe it was during their "all-digital" conversion way back when. I spoke with my wallet and bought a $250 Nextel phone instead.

It is the same recourse we all have in the event that the carrier decides to make a material change to your access to their network. This isn't much consolation to SERO owners however, and while we're slowly being weeded out with new phones and technologies, it's important to realize that you always have a choice. One can't be forced to change to a more expensive plan, and as long as this is true, it's a fair game in their and regulators' eyes (sadly enough).

But realistically speaking, how long can a SERO/TP2 combo be a viable option for today's consumer?

theevilshiftkey 03-29-2011 11:41 PM

Re: When can/will Sprint unilaterally change your rate plan?
 
When my last contract renewal is up I'm going to assume that my SERO500 plan is DOA, and at that time I'll be shopping around for the best deal that supports a good Android phone.

The way I see it, I got the most incredible deal around for many many years and something that good can't last forever. I'm glad I got in on it, but I'm okay with Sprint needing to make some money instead. It's only fair.

nerys 04-03-2011 05:12 PM

Re: When can/will Sprint unilaterally change your rate plan?
 
Sprint tried to charge me more for having a "spending limit" even though THEY are the ones who set that up. not me. My spending limit was $1200. I told them no cancel service I won't pay more. She said but where will you go its still cheaper than anyone else. I told her I will go nowhere. I will do without a phone before I pay $1 more than I am paying now for the same level of service I am paying for now. I said my phone is a luxury not a necessity. I don't HAVE to have one. its what I am willing to pay or nothing for sprint. Either or no middle ground. They caved on the fee and removed the spending limit crap and no fee.

I am not delusional to think they will cave again. at some point the same ultimatum will come down and I will do without phone service all together.

For me my "maximum" is $42 (got pick 3) $43 is too much. I do not recognize or accept increases in cost "just because"

When I can not get my current plan capacity for $42 or less I will simply do without.

I am confident this practice of forcing people to pay more for new hardware will be outlawed. its immoral and should not be legal.

if the end user 100% purchases the hardware (IE no upgrade straight ESN swap) the carrier should have no legal say in the matter.

Hopefully that will happen before I run out of TP2's If not. I do without. No big deal.

I am working on a Boost shrinkage plane. in 14 months it will be $35 a month. if sprint dumps me maybe that will last a little longer.

For now I let another family member borrow the boost phone (TP2) and they pay the plan.

People need to re-learn that WE set the terms not the providers not the government. Their existence is a privilege not a right and they are using OUR tax dollars and OUR electromagnetic spectrum space and they want OUR MONEY. so its OUR TERMS or the highway.

Once that happens this kind of stuff will stop happening.

bimota 04-03-2011 07:21 PM

Re: When can/will Sprint unilaterally change your rate plan?
 
After being with sprint for ten years I think they will upgrade our plans eventually, I had a few upgrades over the past years. Sprint tv use to be something you pay for also roaming was not included in my plan, and couple other things I can't recall right now.

nerys 04-03-2011 08:53 PM

Re: When can/will Sprint unilaterally change your rate plan?
 
as long as they don't reduce what I can do and do not charge me so much as $1 more They can do whatever they want.

NOW if they want me to pay a LITTLE more (say $5 maybe $10) and offer me something TANGIBLY GREATER (no 4g is useless to me) than what I had now? MAYBE

but I have been with sprint pushing close to 15-16 years. I have paid sprint in excess of $9000 in that 15 years just for my account alone and I have 2 other people on my account and I brought them AT MINIMUM 5 or 6 other long term subscribers.

I do not see $42 to $69 as a $27 increase. I see it as a $5000 increase over the next 15 years and no phone available today is "worth" $5000 MORE to me.

I don't need unlimited minutes and with pick 3 and 7-7N&W I effectively HAVE unlimited minutes.

I don't need TV I stream my own video collection in its entirety if I want I don't need navigation I have garmin on my phone.

I don't need 4g I don't get it where I typically would want it anyway and I have a a $25 a month Clear hotspot.

IE they want some $30 more a month for nothing I need or want.

Tinkerbell 04-03-2011 09:34 PM

Re: When can/will Sprint unilaterally change your rate plan?
 
Sounds reasonable!

jimt29 04-03-2011 11:00 PM

Re: When can/will Sprint unilaterally change your rate plan?
 
From my experience the HTC Touch Pro 2 is the last phone that DIDN"T require an increase.

But according to the Sprint website even that has changed. I got the Touch Pro 2 because I figured my HTC Touch was getting a bit old in the tooth and I should have the latest phone available without any rate increase.

I also have been with Sprint for 15-16 years and I pay $30.00 a month and I could just as easily live with a pay as you go plan if Sprint makes an across the board rate increase for us "old timers".

I tried to get an Android phone but my plan would have jumped to $69.95. Period.

I kept escalating my complaint until I just gave up and got the TP2.

jkj 04-04-2011 07:49 PM

Re: When can/will Sprint unilaterally change your rate plan?
 
How long until the TP2s are no longer available? I really don't see them forcing you to change plans if insurance doesn't offer the TP2 any longer.


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