Windows Mobile Device Center problem
 

Hey everyone, having some problems getting my TP2 connected to my Windows 7 desktop. I did a bit of searching before I posted this and didn't find any previous threads that had this problem.. ](*,)

Well when I connect my phone via the usb cord to the computer nothing happens. I get the option to use activesync (which win7 does not support) and disk drive along with the tethering option. Not even the disk drive option works. So I re-installed WMDS to no avail. It keeps telling me "Device driver software not successfully installed" Along with the following below it.. Unidentified Device....Device Unplugged.

I went ahead and tried to fix this with the Hardware and Device Troubleshooter, which didn't work either. Can anyone help me out here? This is really starting to suck lol. I checked and made sure all my windows updates were up to date too! :scratch:

Thanks in advance to anyone that can help! =D>

Re: Windows Mobile Device Center problem
 

sounds like a driver problem... what I did when I had this issue was, enter bootloader, plugged my phone into my computer, and let me computer find the necessary drivers for it, than installed them... soft reset my phone, reconnected it to the computer, and WMDC picked it up right away... Are you on stock ROM..??

Re: Windows Mobile Device Center problem
 

Yeah I'm on a stock rom. WinMo 6.5 and everything is updated. The computer won't even recognize that I'm plugging the cell in.

Re: Windows Mobile Device Center problem
 

Which is why I think it's a driver problem... Did you try a different USB port..??

Re: Windows Mobile Device Center problem
 

I've tried them all, lol. My USB ports are working fine with USB memory sticks. I've even tried different cords. :(

Re: Windows Mobile Device Center problem
 

Ok so goto Start/Settings/Connections/USB to PC and see if "Enable faster data synchronization" is checked... If so uncheck it, than reconnect your phone...

Re: Windows Mobile Device Center problem
 

Re: Windows Mobile Device Center problem
 

Yeah I've already unchecked that. And I've already been scouring all over the microsoft forums too lol. That's where I got the idea to delete all my activesync partnerships from previous computers.

Re: Windows Mobile Device Center problem
 

Is you computer set up to check the internet for the latest driver?

Re: Windows Mobile Device Center problem
 

Yeah the auto-updates are on.

Re: Windows Mobile Device Center problem
 

the driver is in the stock usb cord that comes with the phones isnt it?? using that cord should get the "installing device drivers" pop-up

Re: Windows Mobile Device Center problem
 

All the cord does is simply transfer data, it can't store anything it's just a cable...

OP, try a hard reset if anything...

Re: Windows Mobile Device Center problem
 

Try checking only the ActiveSync option under Settings->USB to PC and nothing else. Worked for me.

Re: Windows Mobile Device Center problem
 

Ha. Ok before I got on here today I thought maybe the cord is the problem. It's a brand new cord though keep in mind, works just fine for charging. Although last night when I plugged it into the phone as a wall charger the phone kept thinking it was trying to connect to the cpu which was strange. I actually used to have this problem towards the end with my old touch pro..

So I got out my old cord, the first one I had with my touch pro which is falling apart and there are exposed wires showing lol.. And the old cord when hooked up to the cpu installed the drivers! For some reason it doesn't like the new cord which is odd.

I'm glad I got this solved, I had tried just about everything else. I'd hate to hard reset cuz my most recent back up is contacts/messages only. The last full backup I've done was with sprite back in May. The reason I wanted to hook the phone up to the cpu was to take some of my old backup files off the memory card so I could do a full backup before hard reseting. It's also a lot easier to switch stuff and forth from phone to cpu when you are limited with a 1 gb memory card. I need to go out and get a 16gb.

Anyways thanks to all those that took the time to respond! =D> :occasion4:

Re: Windows Mobile Device Center problem
 

Im having exact same issues,Ive been searching for a while now,,,Ive tried bluetooth ,file transfer with conecting two computers and nothing seems to work

Re: Windows Mobile Device Center problem
 

Just found a method that allowed me finally connect to my Touch Pro2 using a cable. Was looking through applications on my phone, and found an ActiveSync program.

Plugged the phone into the computer, then launched the ActiveSync on the phone ("Start"--> "All Applications"--> "ActiveSync"). Windows Mobile Device Center found the phone in about five seconds.

The ActiveSync program on the phone closed after I disconnnected. Trying a second time to see if it worked, I plugged the phone in. Now, the phone shows me the popup for about a second, then it shows a status of syncing with the PC (which it had never done before). I hadn't even had the time to run the ActiveSync on the phone.

When plugging in before, I always got the popup for ActiveSync or disk drive, but never a sync status message. Seems to find it every time now, tried it five or six times, worked every time.

Re: Windows Mobile Device Center problem
 

whether or not AS on the phone is open has nothing to do with it.