Only phone keypad for soft input options
 

This is on a Sprint Touch Pro 2 running the stock WM 6.5 MR2, and I haven't installed anything new in the last few days. When I tried to reply to a text message today, instead of the QWERTY keyboard, a phone-type keypad popped up.

I've been searching and trying things all day, but no luck getting my keyboard back. I have soft reset and powered off several times. In the attached pictures, you can see the phone-type keypad and instead of the input choices, it only says "Touch Input". I have been able to get the different choices to show up a few times, but no matter what I choose, it stays at the phone keypad.

Any ideas? :scratch:

Re: Only phone keypad for soft input options
 

Click on the keyboard icon (Bottom of the TouchScreen, Middle Icon) hold it in for a few second and a list will pop up.

then just click on the QWERTY option.

Re: Only phone keypad for soft input options
 

Nothing happens if I press and hold the icon. If I click on the icon, "Touch Input" is the only option, as the picture shows.

As I said, I've been able to get the full options to show a few times, but even though I click on "Full QWERTY", it stays at "Phone Keypad".

Re: Only phone keypad for soft input options
 

What Mods, Registry Edits, or Cabs have you installed recently? Also if all else fails you could always try to install another keyboard (Swype for example) and try to use it.

Re: Only phone keypad for soft input options
 

The only change I have done before it broke was this to get ICS working:

[HKEY_LOCAL_MACHINE\Comm\InternetSharing\settings]
ForceCellConnection="Sprint" (from "Phone as Modem")

Oddly, I just checked it and it had switched back to "Phone as Modem". I guess it changed on reboot, but I don't recall that being mentioned before. Regardless of which way it's set, my soft keyboard is still fubar.

Re: Only phone keypad for soft input options
 

I installed Swype and was able to select it as in this picture, but the other selections are still missing. If I extend the keyboard, "Full QWERTY" shows as an option, but if I select it, the "Phone Keypad" pops up again.

So far, I haven't found where these are in the registry. A registry search didn't even find "Swype"! Can someone point me to that location? I'd like to fix it rather than hard reset and get everything tweaked again.

Re: Only phone keypad for soft input options
 

No one has seen this before? ](*,)

Re: Only phone keypad for soft input options
 

The exact same thing happened to me when i was running 6.5 stock sprint. The soft input became stuck on phone keypad even when selecting any other option(compact qwerty, full qwerty, etc)...unfortunately i was never able to find the cause or correction.
Just an idea...maybe unistalling all your cabs/edits to see if that will fix it. If it does, start installing them one by one(soft reseting each time) to see which one messes it up.
On the other hand, I find my device runs way better with 6.1. If your gonna stay stock, 6.1 is the way to go.

Re: Only phone keypad for soft input options
 

To the OP..I found that softkb.dll is the file to control the soft keyboard. I tried this on my TP2 and it worked:
Create an empty text document on ur pc. Name it softkb.txt. Move it to ur storage card, then rename it softkb.dll. Using Total Comander, copy/move the file to \windows directory and overwrite the original. Soft reset. Now go to the \windows directory and delete softkb.dll. Soft reset again. Since softkb.dll is in rom, it will automatically reload. Now see if your issue has been fixed
Post back the outcome...

Re: Only phone keypad for soft input options
 

Kevin, your suggestion sounded so good, and I wanted it to work so bad that I did it twice, but still no luck. When I deleted the 0 byte softkb.dll, the original 16.3 kb file date 01/07/10 immediately reappeared before the reboot. Is that correct?

Weird, but possibly related: With the phone in my hand, I see all keyboard options. With it plugged in to take screen shots with MyMobiler, the only options are "Swype" and "Touch Input".

Re: Only phone keypad for soft input options
 

When I did it, i just overwrote keybd.dll with our empty file and **soft reset**.
Then i went to \windows and deleted 0Kb keybd.dll, it automatically reappears but with the stock 16.5Kb keybd.dll on my device.
I **soft reset** again and then verify the soft keyboard is working in all of its options.
I will try to look more into it

Re: Only phone keypad for soft input options
 

That's exactly how I did it, but your different file size concerns me. Could someone double check your softkb.dll file size and date? For my Sprint WM 6.5 MR2, Total Commander shows it to be 16.3 kb dated 01/07/10.

Re: Only phone keypad for soft input options
 

Try going to start > settings > personal > input > select 'keyboard' and then try to reply to a text message, you should see the default microscopic windows keyboard.

soft reset and go back to the input settings and select 'touch input' and try again

hope this works for you...

Re: Only phone keypad for soft input options
 

No luck there either. The same two options are all that are available there too. See attached screen shot.

Re: Only phone keypad for soft input options
 

hmmm, ill toy around with some more ideas, if i think of something i will let you know

Re: Only phone keypad for soft input options
 

I was doin some more digging and found the file HTCSipSrvc.dll in \windows. I set my soft keyboard to phone keypad, then i overwrote HTCSipSrvc.dll with an empty file of the same name. After I softreset, the phone keypad was my only available soft input, there were no others and no way to change it, at least not from outlook messaging. That leads me to believe that HTCSipSrvc.dll def could have something to do with your problem. After I deleted the empty HTCSipSrvc.dll(the original automatically reappears) and softreset, i had full functionality of all the soft keyboards. So basically, do wut you did before, this time with HTCSipSrvc.dll instead of softkb.dll.

I would uninstall Swype first and softreset

Re: Only phone keypad for soft input options
 

Kevin, I really appreciate your effort on this, and I really thought you had found it with HTCSipSrvc.dll, but that didn't work either, with or without Swype.

One odd thing was that it didn't ask if I wanted to overwrite the original with my 0 byte version. Why would that be, and could that be the problem?

My HTCSipSrvc.dll is 93.1 kb and dated 01/17/10.

Re: Only phone keypad for soft input options
 

I never get the overwrite warning either, but after overwriting the file with an empty one, it def breaks the soft keyboard. So i figured it might fix it when the original file is reloaded from ROM, but i guess not. Like I said before, I had the same problem with the soft keyboard being stuck on phone keypad while running 6.5 and could not fix. I found 6.1 to be more stable.
Other than a hard reset, Im outta ides bro

Re: Only phone keypad for soft input options
 

Thanks for your help, Kevin. =D> Hopefully someone else will chime in with a definitive answer.

Re: Only phone keypad for soft input options
 

Sorry for the bump, but I'm still looking for the solution.

Re: Only phone keypad for soft input options
 

Thanks to kiint on XDA Developers, it's fixed and it didn't even need a reboot! :D

To summarize:

Go to: HKLM\System\CurrentControlSet\Control\layouts\e001 0409
Be sure these are set this way:
Ime File = \Windows\et9ime.dll
Layout Text = ET9 IME

Go to: HKLM\Software\Tegic\eT9
Set:
XT9SupportMSSip=0

Re: Only phone keypad for soft input options
 

did you install g2tl's cleanup or tweaks cab? That sometimes causes problems with the keyboard, but generally the kb stuck in the browser version with .com instead of spacebar.

Re: Only phone keypad for soft input options
 

Nope, I never installed those. When it happened, I hadn't installed anything for a week or two earlier.