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Old 06-02-2010, 06:49 PM
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can sprint fix phone after rom update?

i got a touch pro 2 like a month or two ago and its been really laggy and slow ever since i got it so i updated the rom to sprint lovers rom cuz i figured it might help it but theres still a lot of lag problems so i was wonderin if i cud take it back to sprint to see if they could replace the phone or do i need to hard reset it to factory settings or anythin for them to change it
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Old 06-02-2010, 06:54 PM
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Re: can sprint fix phone after rom update?

You have to put the stock rom back on there, and relock the phone, than return it to sprint...
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Old 06-02-2010, 06:58 PM
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Re: can sprint fix phone after rom update?

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Originally Posted by jdmsohc22 View Post
You have to put the stock rom back on there, and relock the phone, than return it to sprint...
+1 for this
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Old 06-02-2010, 07:12 PM
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Re: can sprint fix phone after rom update?

how do i do all that?
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Old 06-02-2010, 07:16 PM
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Re: can sprint fix phone after rom update?

Grab a stock ROM from the "CDMA Upgrades" section, then make sure to relock the phone using the relocker found in the same thread as the unlocker (also in "CDMA Upgrades")
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Old 06-02-2010, 07:16 PM
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Re: can sprint fix phone after rom update?

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Originally Posted by Praz View Post
how do i do all that?
First download the stock ROM,

http://forum.ppcgeeks.com/showthread.php?t=91940

Than you need to relock the phone, the relocker is at the bottom of the post in the below link,

TAKE YOUR TIME AND READ THE POST BELOW

http://forum.ppcgeeks.com/showpost.p...10&postcount=2
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Old 06-02-2010, 07:17 PM
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Re: can sprint fix phone after rom update?

oh ok thanks a lot do you think sprint will replace it even after i do all that?
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Old 06-02-2010, 07:18 PM
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Re: can sprint fix phone after rom update?

a new phone probably is not going to fix your problem though.
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Old 06-02-2010, 07:20 PM
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Re: can sprint fix phone after rom update?

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Originally Posted by nrfitchett4 View Post
a new phone probably is not going to fix your problem though.
what u mean? does all touch pro 2 freeze and lag all the time especially when tryin to go back to the home screen and tryin to switch from vertical and landscape with texts?
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Old 06-02-2010, 07:23 PM
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Re: can sprint fix phone after rom update?

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Originally Posted by Praz View Post
what u mean? does all touch pro 2 freeze and lag all the time especially when tryin to go back to the home screen and tryin to switch from vertical and landscape with texts?
there seems to be lagging issues when using sprint's 6.5 rom with sense 2.5. especially for those people that have a lot of one thing (texts, emails, contacts, music).
Sense does it's thing by pulling the info from the phone and displaying it in those tabs. If you have a lot of data to pull, it causes the lagging and freezing issues most of the time.
Try disabling sense under the today screen settings and use it for a couple of days and see if it lags. If it does, then it could be hardware issue worthy of a sprint store visit.
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