Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

it's not a 6.5 issue, its a sense issue. try disabling sense for a month and see if the problem comes back.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

ok guys and girls.
why not give titanium a try (turn off sense) and see if these issues persist. Pretty much everyone in here is complaining of some part of sense freezing up. sense 2.5 is a serious memory hog and these phones really don't have the memory to handle it.
shell out the 20 bucks for mobile shell. you won't be sorry.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

i use titanium and start having this problem with my phone also once i get over 1000 saved txt msg running verizon stock rom didnt used to have this problem with 6.1 started happening after i upgraded to 6.5 but if i keep my saved txts under 1000 it usually doenst happen

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

i think you are the first person I've heard this happening on a non-sense tp2.
very interesting. so it doesn't like text messages period.
i only get about 300 texts a month, so it is not an issue for me.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

I am having a lot of issues too and they all seem to be sense 2.5 related. I have done the following:
-flashed multiple times to the sprint 6.5 rom
-flashed to MightyROM 6.5.x/Sense 2.5
-Clear storage after flash
-Soft boot after clear storage
-Install NOTHING

Everything works okay right after you soft boot and have nothing installed.
Then I activesync to my work exchange account and pull over 260 contacts, about 350 calendar entries and have tried just 1 day of mail (50 items), and a dozen tasks. ZERO texts!

After this, the phone is so slow between texts, or in the people tab...sometimes waiting 2 minutes for the phone to wake back up...or sense just never coming back at all and you are stuck with whatever was in the graphics buffer last. Even scrolling through my inbox or contacts is just sluggish all the time.

I've noticed that in taskmanager under the process view, its always either manilla.exe or filesys.exe taking a lot of CPU (70-95%).

Luckily, I used sprite backup under the 6.1 sprint rom, so I have flashed back to 6.1 sprint and restored and have a solid working phone for the week again. I would love to get the 6.5 sprint rom working somehow. Hard to believe that so many people are complaining about this same condition across different threads, but I have not seen any real solutions except to replace sense with some other shell.

Thanks in advance.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

I have had this freezing issue using Mighty Rom and NRGZ' Rom...any other sugestions?

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

Well,
I've been running without the GT2L cab and its honestly running smooth right now. I dont want to imply its his cab as he does a lot of good / hard work and I used his cab for 6.1 and it genuwinely made it better, but as of now, from my clear storage, the txting has virtually no lags / freeze ups. If it stays this way, I will PM him and see what maybe throwing his cab off? One thing that comes to mind is the at0m display drivers? I know the sms gave me real fits when switching portrait / landscape, etc. Now it's responsive on that too. Will keep you guys posted.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

This problem has to do with how Sense deals with a large number of contacts. I don't think they took into account that the TP2 is actually a real business phone and users may have more than 50 contacts or emails at one time. If you turn off Sense and use Titanium, the problem disappears completely. I have 650+ contacts on my phone and before syncing it to Exchange server, Sense worked flawlessly. As soon as I did the ActiveSync, I was done. Please email HTC Support as the more of us that do that them more likely they will fix it quickly. Sense is a genuine disappointment.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

I think you've hit it on the head. I'm having the same issues, and I don't have thousands of saved texts. But I noticed that I could hit the Windows button when the text portion was frozen and disable sense. Then, things seemed to pick back up. I could then reenable sense and it would work fine again for awhile. The only thing that seems to completely speed it back up is to totally clear out SMS/MMS messages. I love the sense but I may try the newer SPB Mobile Shell myself. Until the TP2 that's what I always used.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

So do we all have the same problem here? I'm going to clear up my sms (2.5k) and contacts (400+), and test. i'll report back later.

Solution!
 

SOLUTION!
Alright people, I had the same problem here.
It was driving me freaking mad, especially when I was texting two or more people at once. My phone became almost inoperable to the point where I wanted to snap it in half.

The fix is very simple.
Delete all your old messages!

Problem solved!
That is all you need to do, just after that try a soft reset and you shouldn't have this problem anymore.

That is the only fix and it's kind of common sense here. I know everyone's been spitting that back and forth but I can confirm to all that from the perspective of someone that had this problem this is an instant solution. If problems persist uninstall HTC task manager and disable Sense homepage animations. Both Animation Wallpapers and Weather.

-BBQ

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

I have given up on sense. Its the cause of my issues here for sure. Even with NO SMS and about 50 emails, sense was unusable. The rub is with contacts I believe. I have switched to SPB Mobile Shell (and also tried windows default which is titanium I think) and the phone is behaving very well. SPB looks like the solution for me...what a killer interface!!!

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

You are correct, but I think it may be with contacts and/or a lot of text messages. I have no text messages, but a lot of contacts and it freezes. I've spoken to plenty of people that are having this problem because of both situations. Sprint is actually sending me a brand new phone with 6.5 pre installed. We shall see when that arrives. My guess is the same problem will happen and this is a shortcoming of Sense. I like titanium, but I like TouchFlo better and it should work as advertised.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

That's the solution. Cleared up all text messages. In fact, leaving them in the deleted folder works too if you dont access the deleted folder. For me, I cleared it all up, even the deleted folder. Works like a charm now, no crashes, and stable.

Same problem here

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

it probably would if the tp2 had double the memory...

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

you are incorrect sir.
http://www.returntothepit.com/pics/m...21K%20txts.png

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

I did as one poster suggested and installed SPB Mobile Shell. Thus far no issues at all, and now that I've learned the 3.x version (I used to use the 2.x) I'm really liking it. It is in most respects as good as or better than Sense. I did like the weather background on the Sense better, but I also understand that it may have been a memory pig. Unless the problem comes back, I'm sticking with SPB MS.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

here try this, I was thinking the lock up came from the SMS sent Pop up and after installing this cab that really disables the pop up! The lock up is gone !!! http://forum.xda-developers.com/showthread.php?t=561443. Read the post works for sprint from what i read.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

A couple of things I found out: Make sure the photos for your contacts are a reasonable size. A couple of mine were really large, and it slowed things down for me a lot. It only makes sense because when you receive a text it processes through the contact list to match the phone number up with someone in your contacts. If the images are too big it tends to lock things up.

Secondly, I found that Sense does a terrible job of processing Facebook information and it seems that almost every time you do something with your contacts it reaches out to update Facebook info. I turned this off in the data services area and it seems to be running a bit faster.

Shame on you HTC. Although there are some improvements with Sense, TouchFlo3D on 6.1 ran 100x more efficiently. Even with the huge contact images I had, TF3D never gave me a problem.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

interesting, must have been the version i was using....

why are u backing up that many?

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

why not? I search them for info all the time.
I'm trying to get my old txt back from when I was using the palm threaded SMS and the PalmMsgV001 file. I want to reverse that into txts that I can back up.
http://scissec.scis.ecu.edu.au/confe...v001%20_2_.pdf
there is a forensics file there about it, but they didn't find times.

just the other week, I loaded up a win 6.1 embed, installed the threaderSMS.cab and looked at my txts for 2008 and 2007. I found a txt where I was "I can't believe my gf is going to spend $2,500 on a dog". This dog is the best dg ever and playing with a ball at my feet right this minute.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

ok, I got to about 2.6K and the phone is un-usable.
This is a lot worse than the 6.1 version.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

oh man! I messed something off and need to resynch 17K txts to output to gmail.
my phone has been synching with myphone for 2hrs now.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

Instead of everyone jumping through hoops to try and resolve this issue on they're own (or rely on ROM Cooks and Tweaks), please... please... PLEASE!!! Call HTC directly to report this issue.

I called HTC Tech Support and didn't even get an automated system and spoke to a real person to report the issue. They can then escalate to either they're software dept. who can then escalate it to Microsoft to release a fix to Sprint. Also report this to Sprint if you have the time so that it could be escalated as well. The more people that do this the better. Call HTC TS @ 8778786944.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

+1 i like this idea, i think there are alot of issues we should be reporting to HTC instead of going thru drastic measueres to fix these types of issues.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

but not everyone has sprint as there provider, i have Touch Pro 2 From Verizon and i am having the same problem and i dont have a huge amount of txt's on my phone.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

The issue is definitely with Sense. If you turn off Sense and use Windows default there are no problems at all. My issue happens because I have about 650 contacts and no texts. I have a tech calling me back from HTC because they had to escalate the problem = level one tech's had no clue.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

Having Used the Sprint 6.5 ROM, then going to Mighty's Version, then Mr. X's latest version which were both built off of the Sprint 6.5 but less bloated, I can say that I do not have the text problem you guys are talking about but I did while on the Sprint ROM. Seems like the Custom ROMs are the way to go for this issue, since they give you the good out of the Sprint 6.5 while taking out the bad.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

What i did was Got the XT Hack Beta 2.. It has so many features and mods to Speed up your phone. my phone is about 40 percent faster including Text messaging..

http://forum.xda-developers.com/showthread.php?t=661458

There u go

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

ok, I am going to also give my 2 cents,

I had the same problem with many contacts and texts when I upgraded to sprint 6.5 rom.

All I did is to switch from threated to Classic and the viola, no more lag.

I believe is that in the treaded mode, all the texts form the same person load when u view a message and when they are thousands, it bogs down the phone.

I switched back to threated just to verify and surely enough the problem came back on.
Now I am on classic messages at all times (you loose the coolness factor with the treaded messages thought).

hope it works

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

Pretty sure you hit the nail on the head. I never bother deleting txt messages and was getting the same problem, every time i'd close an mms it'd freeze up the phone and i'd have to do a soft reset. I'm not with sprint either, T-Mo TP2 running Energy Rom Phoenix.. after i deleted the couple thousand txt messages and mms messages.. lag's gone, no more freezing.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

I've had the same issue using the stock sprint rom for WM6.5 and then switched to the sprint lover's rom. It was working smoothly for about two weeks and then it started freezing all over again.

Now, for the past few weeks I have had the same issues that I had with the stock rom ie. phone freezing, shadow text message, phone freezing after sending sms on windows text app and HTC apps such as contacts and text being very slow and just general speed of the device has slowed tremendously.

I thought about just hard reseting my device but I dont wanna keep doing that if the problem is still gonna persists. Quite honestly I wanna throw my phone up against a wall...Im so done with Windows phones after this summer. I think imma switch to droid or an iPhone.

Can anyone offer any advice? Thanks

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

I also had no problems with my phone until I syned to mirosoft my phone. Now it freezes up an does not want to turn on. I either have to push the on button several times, or remove the battery. Any suggestions y this is? I would greatly appreciate any advice!!

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

I have this same problem on stock VZ 6.5 ROM. The solution is to deleted messages.

Sucks, because one of the things I liked about Windows Mobile Smartphones is the ability to store a lot of stuff. What's funny is on my old Cingular 3125, I had thousands of messages and that didnt phase that little phone.

Now this "powerful" Touch Pro 2 cant handle a few hundred :mad:

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

sell my your phone, before you throw it against the wall of course.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

it's not the phone, it's the way that sense has to cache them for viewing. if you were to turn sense off, you could probably have your 3k messages, i know I sometimes have 300-400 emails on my phone without problem.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

i use spb, and it is the first program i install on any wm i have had.... i've never had a freeze happen from simple text so maybe he is right.... i don't find sense to be that great at all

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

I want to revive this thread, because I keep having this issue, and it's killing me. It makes me want to sling the phone across the room. I want to organize what I've read on here so far, in hopes of finding a solution. This is my biggest problem with my phone, and it's about to drive me crazy.

PROBLEM DESCRIPTION:
In the Windows Mobile text app (not Sense), when exiting a text thread, the phone occasionally becomes completely unresponsive for anywhere from a few seconds to a few minutes. While the display returns to the list of text threads, the top menu with the drop down selectors for current folder glitches and shows whatever was in that area of screen from the text thread.

Under "normal" circumstances, this same unresponsiveness and graphical glitching occurs, however it lasts for only a fraction of a second.

This problem is generally experienced in WM 6.5 or 6.5.x versions, but not in WM 6.1. (If anyone has seen this in 6.1, please tell me in a reply.)


HYPOTHESES FOR CAUSE

HYPOTHESIS #1: Text App Parses Contacts
Some posters have guessed that the text app has to parse through the contacts each time you close a text thread in order to update the name on it, so if you have a lot of contacts, or very large contact images, it can cause the unresponsiveness.

HYPOTHESIS #2: MMS / Arcsoft
I have this problem regardless of whether or not Arcsoft has been installed. I have also seen this problem even with there are only texts, and no MMS messages.

HYPOTHESIS #3: Sense / Sense Messaging
Some people have thought that perhaps sense parses through the text threads to make the Sense Messaging work properly, but I haven't seen any improvement in the problem by disabling sense. However, this is still on ROMs with Sense cooked in. I can't confirm whether or not this problem will occur on a Titanium-only ROM.

HYPOTHESIS #4: Restoring Texts
Some users have suggest that this problem only occurs when using software such as MyPhone, SPB Backup, or PIMBackup to restore texts. However, other users and myself have reported this problem can occur even on a fresh install with no texts being restored.

PROPOSED SOLUTIONS

SOLUTION #1: Disable Sense
This has be confirmed not to work in many circumstances. I just tested this on my phone, and the unresponsiveness persists.

SOLUTION #2: Move/Delete Texts
Moving the texts out of the inbox, either to trash or to another folder, will USUALLY but NOT ALWAYS stop the delays for new text threads that are created. However the problem will inevitably return.

SOLUTION #3: Reduce Size of Contact Images
I actually don't know of an easy way to do this, so I can't try it and report back. If anyone knows how to inspect the size of my contact images, I'll give this a go and come back. I'll try removing ALL my contact images later and update this post.

What I can confirm is that the unresponsiveness will occur regardless of whether or not you have Sense linked to facebook profile images.

UPDATE: Remove all my contact images had no effect. Exiting the threads still causes unresponsiveness.

SOLUTION #4: Apply Tweaks with XTHack or Similar
This had no effect on the problem in my testing.

I will update this post with any new information anyone can provide, or anything my research uncovers.

Re: Sprint TP2 6.5 OEM Freezes when Exiting SMS/MMS
 

I have a thought. Does everyone that is having the problem have "Threaded text messaging" turned on? I'll bet win mo doesn't like to have to parse every message into thread like that. Remember, each message is encoded like an individual "email" win mo would have to open each one, parse the text, and then put it where i belongs in the thread. To me that would take a LONG time. I don't know, I could be missing the mark entirely. Just a though.

The only thing I could think of for a "fix" (if this IS the problem) is a caching of these threads as they are made. Then win mo wouldn't have to re-parse everything from scratch...