Won't let me put in domain name
 

Resetting up sync after todays new Sprint Rom.

On my outlook account it won't let me fill in my domain. I don't get it. I fill everything else in, and during the sync it asks for a password but the domain box is greyed out. During the account set up the domain box is there, it is NOT grey, but won't let me put anthing in there

Re: Won't let me put in domain name
 

I'm having the same issue. Everything worked will in 6.1. Thanks!

Re: Won't let me put in domain name
 

If you're using google sync, once you type @gmail.com the domain is gone. Press the manual setup button beneath your email input on first screen then everything works. You also have to uncheck Calendar, in order to sync email;/contacts. You may need to press sync 3 times before it gets everything, then enable Calendar and all will sync well.

Re: Won't let me put in domain name
 

There is no need to uncheck Calender. I've never done that, and have never encountered any errors syncing my email, calender and contacts at the same time. I also did not require multiple syncs. You just need to give it a few minutes for all of your data to sync completely.

Re: Won't let me put in domain name
 

Thanks for the reply, but I'm attempting to connect to an Exchange Server (Outlook).

Re: Won't let me put in domain name
 

That's what everyone else is talking about too.

Re: Won't let me put in domain name
 

I had this exact same problem. It takes your e-mail address and uses the whole thing for your "user name". If you backspace out the domain from the username field, you will be able to enter your domain. I didn't try it but one would think that if you entered the proper FQDN (your internal AD name not your email addy) in the username you could skip the domain field.

Re: Won't let me put in domain name
 

Here's what I figured out.

If you try to configure an Outlook account from the flip email page, three icons to the right of home, it won't let access the domain field.

Go to settings

Data services

active sync

And set up the service from there. At least that's how I think I did it

Re: Won't let me put in domain name
 

Thanks Galingula. I tried entering it that way and domain is still grayed out for me.

Re: Won't let me put in domain name
 

It is using the full e-mail address as the user name:

user@domain.com

In order to enter the domain name, you have to remove the "@domain.com" from the user name.

Re: Won't let me put in domain name
 

Go pack to the sense email page, the one three tabs to the right of the home page tab, and from there delete all your email accounts.

Then, when you have no set up accounts go try it from the active sync place again.

That, I think, is what I had to do

Re: Won't let me put in domain name
 

Thanks src666! Since my email address was on the 2nd screen I didn't catch that it was really asking for my username. Thanks again! =D>

Re: Won't let me put in domain name
 

No problem. I had to scratch my head for a minute or two over that one myself.

Re: Won't let me put in domain name
 

Has anyone been successful trying to Sync without configuring Outlook? I want to sync my phone to transfer my favs and stuff. I do no use Outlook but when I sync, it want to configure with Outlook. Thanks!