Help if you can, please. Sprint Troubles!
 

So i would really like to get an HTC Touch Pro 2. If i'm gonna get an upgrade thats what it'll be. My mom doesn't want to upgrade to the everything data plan, though, and the sprint guys at the store said that the phone won't work without it. As in, even if i tried to activate it online, it wouldn't

Is there anything i could do to by pass needing data? Any hack or using a custom rom?

Please HELP!!!

Re: Help if you can, please. Sprint Troubles!
 

my girl doesn have everything data plan and shes got a tp2 on sprint. not a sero either. she just has unlimited data for 15$ ontop of her plan.

Re: Help if you can, please. Sprint Troubles!
 

Does the TP 2 REQUIRE some fancy data plan to function?

Re: Help if you can, please. Sprint Troubles!
 

you don't need an SEP plan....all you would need is just to have data service on your line (heck you may not even need that, but what's the point of owning this phone without data?), but i am certain you do not need a simply everything plan as i have a tp2 without it

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint Touch Pro 2)

whats a smartphone with no data??? i dont think data is required for the phone to function properly tho.

Re: Help if you can, please. Sprint Troubles!
 

Thats, what i was told at first, but tonight at the sprint store they said you have to have an everything plan. Thanks for replying.

Re: Help if you can, please. Sprint Troubles!
 

hey, Call Retentions, be very polite and choose your words correctly. Find out why your mom does not want to upgrade to the everything data so that you can properly explain it to the rep who answers. If they dont give you what you want at the end of the conversation, kindly ask to speak to thier manager.

I have always and I mean always gotten what I wanted from retentions even a brand new Touch Pro 2 for free after my old TP1 broke (1st time it broke) If your polite, easy to comprehend and explain in detail why you feel they should work with you 9 x's out of 10 they will hlep you get what you want.

In the case that the rep or manager in Retentions. does not give you what you want or the answer you like just say thank you and Im not happy with the level of help I have recieved ask for the persons name and tell them you will be considering your next move and wil be notifying sprint soon. Dont mention your mother as much as you will sound like you have no control over the account.

And simply try again. The reason for talking to them like that is just to bluff and see if they will give you what you want. Call back the next day or later and you will get a new rep and a new manger.

Keep in mind that when you call sprint just ask to speak to the Retentions dept. If they ask you why tell them your having an issue and the rep at the store did not provide you with a resalution for you problem (dont give them a long asnwer as they just connect you with retentions and realy dont care).

Ill check back later just gotta run now. Good luck and I hope this works for you. Trust me it has for me and many other people with simillar problems. They want to keep you as a cusomer and retentions cares a little more about that.

Re: Help if you can, please. Sprint Troubles!
 

hold on, so you have an TP2 w/o data using the sprint network?

Re: Help if you can, please. Sprint Troubles!
 

No, its just sprints way of making more money. Cant blame them for it. Thats why I say call retentions. Our phone has wifi.

Re: Help if you can, please. Sprint Troubles!
 

I have the Touch Pro2 on the SERO 500 plan. I even got it for free. They apparently don't have anymore Touch Pros to give out if something happens to yours. They gave me a choice, and one of the options was a BRAND NEW IN BOX TP2. I, of course, took it!