pro 2 was perfect til 2010

jorgecuatro · #1 (**permalink**) 01-01-2010, 10:15 AM

So I fell asleep around 10pm last night sent a few texts to some friends before that and woke up at 2am to my phone not working. Moves very slow for just navigation of menus, almost acts like when a desktop has too many programs running. i would do a reset if i have to but would prefer not. This is an isuue with the phone itself. not the SPrint network. my wife said the phone was extremely hot when she got into bed. i too out battery for few hours with no difference. Hands free activation comes up when i turn it on but when it finishes it restarts the phone and does it all again. if i cancel it i can get into the phone but like i said it is sooo sluggish. i can only navigate the phone through start menu, my home page/wallpaper does nto even come up, just black screen.

please help cause i attempted to call sprint but they dont listen to a word i say and send me to someone for the network and not tech support.

**Darkness231** · #2 (**permalink**) 01-01-2010, 10:20 AM

Does removing your storage card help?

Try to connect it to activesync, even though the screen is black you may still be able to connect.
If you can connect try deleting everything in the /Windows/start menu and resetting the device.
If you cant, a hard reset may be your only option

**w7excursion** · #3 (**permalink**) 01-01-2010, 10:33 AM

Mine did the same a few days ago plus touch flo wouldnt start. I uninstalled the last three things I installed and ran SKtools. Back to normal now and running smooth as usual. Im using the stock rom.